[HELP] I can't fill the short description field in the back office.

[andipoe]

I can't fill the short description field in the back office.

When i clicked, it says {#aria.rich_text_area}{#advanced.help_shortcut}

I am using Prestashop 1.4.7.3

Please help me.

 

Here's the screenshot.

[clickman99]

Hi,

 

This wont help the back office but will be a temp fix.

 

Open your MySQL database in phpMyAdmin and run the following sql command

 

 

UPDATE ps_product_lang

SET description_short = description

 

This will copy the long description into the short description field.

 

You can then go to prefferences in back office and limit the character length for the short description.

 

Hope this helps

[Andy Singh]

I am facing the same error! Can somebody help me for this?

[Dh42]

Search the forum, I think I remember reading about a bug with that.

[blk1]

This also happens in 1.2.5. I have got around it by doing the following:

 

Place the mouse pointer over the bottom right hand corner of the short description box, it will change to a double ended arrow, left click on this once and you will be able to enter text into the box. I don't know if it will work for you but worth a try.

 

Brenda