iransis Posted April 11, 2012 Share Posted April 11, 2012 Hello I want to add live support functionality to my website and I don't know where to insert the code below, to show the live support button on all pages: <!-- webim button --><a href="/webim/client.php?locale=fa" target="_blank" onclick="if(navigator.userAgent.toLowerCase().indexOf('opera') != -1 && window.event.preventDefault) window.event.preventDefault();this.newWindow = window.open('/webim/client.php?locale=fa&url='+escape(document.location.href)+'&referrer='+escape(document.referrer), 'webim', 'toolbar=0,scrollbars=0,location=0,status=1,menubar=0,width=640,height=480,resizable=1');this.newWindow.focus();this.newWindow.opener=window;return false;"><img src="/webim/b.php?i=webimfa&lang=fa" border="0" width="163" height="61" alt=""/></a><!-- / webim button --> I'd appreciate your help. Thank you! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 11, 2012 Share Posted April 11, 2012 Hi iransis, PrestaShop actually already offers two live chat modules integrated with your default installation, iAdvize and Livezilla. Have you already tried using those instead? -Mike Link to comment Share on other sites More sharing options...
iransis Posted April 11, 2012 Author Share Posted April 11, 2012 Hi Mike Unfortunately those are commercial and not free. Link to comment Share on other sites More sharing options...
Dh42 Posted April 11, 2012 Share Posted April 11, 2012 The best bet would be to put it in a module that is displayed on all of your pages since it is a button. Another great try is if you are wanting it towards the top of your page putting it in your header.tpl or appending a module at the top of your page. 1 Link to comment Share on other sites More sharing options...
aminbrh Posted April 22, 2012 Share Posted April 22, 2012 is there any solution to integrate the mibew html button into prestashop .? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 23, 2012 Share Posted April 23, 2012 Hi aminbirth, It's certainly possible, but you would need to find someone to code a custom module for it, as it is not currently offered in PrestaShop. -Mike Link to comment Share on other sites More sharing options...
bobmartinusa Posted May 13, 2012 Share Posted May 13, 2012 i tried putting code in freeblock module but it shows error when i try to save it after pasting the code i tried the same with volusion and it works great but with mibew it dosent work any solutions ???? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 14, 2012 Share Posted May 14, 2012 i tried putting code in freeblock module but it shows error when i try to save it after pasting the code i tried the same with volusion and it works great but with mibew it dosent work any solutions ???? Hi bobmartinusa, What error does it show? -Mike Link to comment Share on other sites More sharing options...
JohnyH Posted September 6, 2012 Share Posted September 6, 2012 Copy the mibew button code to the 'free block ' SQL table in PhpMyAdmin and it will works well freeblock+mibew = the best live support for Prestashop Best Regards! Johny H Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 6, 2012 Share Posted September 6, 2012 Hello Johny H, thank you for the support! I will go ahead and mark this thread as solved as it is an old thread with solutions. Thank you all for choosing PrestaShop! Link to comment Share on other sites More sharing options...
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