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Installation problem


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Hi

I have tried to load prestashop 1.47 and 1.5 on my server and have had the same problem with both versions.

 

The progress bar gets to 78% and then stops with an error message.

 

The process stops at "install theme" and returns an error of 1. object Object

 

Can anyone help with this problem

 

Thanks

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Hi

Thanks for the quick response

 

We are using Easyspace, on our virtual server. We have 2 other prestashop sites both using earlier versions of the software with no problems.

 

Files were uploaded using Filezilla

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Hi

Thanks for the quick response

 

We are using Easyspace, on our virtual server. We have 2 other prestashop sites both using earlier versions of the software with no problems.

 

Files were uploaded using Filezilla

 

Could you post a screenshot of the moment in the uploading process where it stops? This isn't a behavior I've seen before so I'd like to try to look into this further for you.

 

-Mike

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Mike

I have spoken to our hosting provider who have said to delete the software, then reboot the srever and try re-installing the software.

 

I will give this a go and post a screen shot in the same fault occurs.

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No only to see what it looks like. It is a site that will be developed in the near future. At the moment it is used for testing purposes only. I think it is better than using xampp

 

Have check the permissions on the theme folder and files and all set at 777

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