geokir Posted April 2, 2012 Share Posted April 2, 2012 Hello, I am using 1.4.3 version and I have a problem when finishing my order. I reach the last step with no problems and when choosing confirm I get the message "Error: invalid email subject" in the page instead of the usual confirm message. I have 2 ways of payment, bankwire and cash on delivery and the same error happens in both. Also I have installed and using as default the greek language. I can see the order in my backend and my client gets the order email correct and can see the order in his history. The problem seems to be that the email has an error in the subject. I went to translations and fixed all the email subjects in English. Still I get that error. I am stack there. Any help? Link to comment Share on other sites More sharing options...
geokir Posted April 3, 2012 Author Share Posted April 3, 2012 Anyone an idea? Link to comment Share on other sites More sharing options...
shacker Posted April 3, 2012 Share Posted April 3, 2012 i recomment to upgrade to a major version. using the autoupgrade module Link to comment Share on other sites More sharing options...
geokir Posted April 3, 2012 Author Share Posted April 3, 2012 Is it possible that the upgrade will cause problems to my template and site functions? Link to comment Share on other sites More sharing options...
geokir Posted April 3, 2012 Author Share Posted April 3, 2012 Could the problem be caused due to the Greek language I use in the email templates? Link to comment Share on other sites More sharing options...
shacker Posted April 3, 2012 Share Posted April 3, 2012 maybe, you need to have all languages emails in your email folder, if not, the theme cant load and send the email. Link to comment Share on other sites More sharing options...
geokir Posted April 3, 2012 Author Share Posted April 3, 2012 The email is sent and customer can see it right. The problem is at the site. Link to comment Share on other sites More sharing options...
El Patron Posted April 3, 2012 Share Posted April 3, 2012 maybe these posts will help. http://forge.prestashop.com/browse/PSCFI-1499 http://miguelduarte.pt/2011/03/27/prestashop-error-invalid-email-subject/ Link to comment Share on other sites More sharing options...
geokir Posted April 3, 2012 Author Share Posted April 3, 2012 I have just noticed that I use {shop_name} variable in subject. Could it be it. I will change it and update. Link to comment Share on other sites More sharing options...
geokir Posted April 3, 2012 Author Share Posted April 3, 2012 Yep that was it. I used the {title_name} iν subjects except titles and that caused the problem. Thanks to both of you for your answers. Moderators can change this to SOLVED Link to comment Share on other sites More sharing options...
shacker Posted April 3, 2012 Share Posted April 3, 2012 perfect Link to comment Share on other sites More sharing options...
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