Can't login to back office

[andyw106]

I have just setup a new shop & can access it at my url but I can not login to the back office, I am getting the following message when I go to the back office url:


There is 1 error

1. Path is not the same between your browser and you server :

- Server:
admin123/login.php

- Browser:
home/www/hosts/www.cheapgear.co.uk/admin123/login.php



Can anyone help please?

When I enter my email address & password nothing happens

[andyw106]

I have just setup a new shop & can access it at my url but I can not login to the back office, I am getting the following message when I go to the back office url:


There is 1 error

1. Path is not the same between your browser and you server :

- Server:
admin123/login.php

- Browser:
home/www/hosts/www.cheapgear.co.uk/admin123/login.php



Can anyone help please?

When I enter my email address & password nothing happens

I have now sorted this out by re-installing the software on my web-server!

[bluesammer]

I also have the same problem. If I re-install the software will all be erased? Why do I think so. This sucks

[Masino Sinaga]

Hi,

Here is the solution to solve your problem:

http://www.prestashop.com/forums/viewthread/13769/installation_configuration___upgrade/solution_path_is_not_the_same_between_your_browser_and_you_server_dot_