apples Posted April 4, 2009 Share Posted April 4, 2009 Hi,I'm having a very hard time trying to set up the shipping.I'm in Australia.When I go to put a test order into the system it always stops at the shipping screen showing this message:There is no carrier available that will deliver to this address! I have tried everything to get it to work. Obviously I haven't found the right thing.Can I have some help please.Peter Link to comment Share on other sites More sharing options...
Star Posted April 4, 2009 Share Posted April 4, 2009 http://www.prestashop.com/forums/viewthread/3617/installation_configuration___upgrade/solved_no_carrier_in_shipping_orderFollow this thread, and it may help you. Link to comment Share on other sites More sharing options...
apples Posted April 4, 2009 Author Share Posted April 4, 2009 Nope I'm still lost.Here are some screen shots. Link to comment Share on other sites More sharing options...
apples Posted April 4, 2009 Author Share Posted April 4, 2009 I have found the solution, but in doing so have raise another problem and question.It turns out that when I registered myself as a customer I clicked on the drop down menu box/list for countries and selected Australia. SEE PHOTOS BELOWThe problem is that there are two entries in the box for Australia. And guess what. One has a listing for STATE and one does not.The one I registered with did not have the state listed, therefore it would not find a carrier.But now I have the problem of having two Australia listing in the box. How do I remove the bad one? Link to comment Share on other sites More sharing options...
Floobynooby Posted April 4, 2009 Share Posted April 4, 2009 Hi If you have access to php myadminfind country in the database, will be a drop down list on the left hand side of php myadminclick on countryclick on browse tab then find the second australia dn click the red x to delete. Link to comment Share on other sites More sharing options...
apples Posted April 4, 2009 Author Share Posted April 4, 2009 Yes that worked.Thankyou. Link to comment Share on other sites More sharing options...
max_croft Posted September 10, 2009 Share Posted September 10, 2009 I'm having the same problem and everything is in order.The carrier is set to zone Oceania, Australia is part of the Oceania Zone but every time I reach the checkout, I'm greeted with -- "There is no carrier available that will deliver to this address!"I've installed the latest version 1.2.3 and nothing I do will change the error I receive. The only way past it is if I change the country to something else which isn't useful as the store I'm setting up will only be shipping within Australia. Link to comment Share on other sites More sharing options...
Floobynooby Posted September 10, 2009 Share Posted September 10, 2009 Have you checked that you have the right zone for Australia and that the status is enabled. Link to comment Share on other sites More sharing options...
Recommended Posts