ukbill69 Posted April 3, 2009 Share Posted April 3, 2009 Getting this error when I add any products.Anyone help? Link to comment Share on other sites More sharing options...
ukbill69 Posted April 3, 2009 Author Share Posted April 3, 2009 I closed down chrome and loaded admin back up and it started working again. Link to comment Share on other sites More sharing options...
Ricky_v Posted April 13, 2009 Share Posted April 13, 2009 same problem since yesterday.All my files are CHMOD 777 by host adminwhere does it come from?Thanks regardsR. Link to comment Share on other sites More sharing options...
first1 Posted April 13, 2009 Share Posted April 13, 2009 Please explain the steps you are doing so we can help better Link to comment Share on other sites More sharing options...
Ricky_v Posted April 13, 2009 Share Posted April 13, 2009 Hi! thanks for askingI'm just trying to add a product to a subcategorie, nothing else.Is it possible by the DB? Link to comment Share on other sites More sharing options...
first1 Posted April 14, 2009 Share Posted April 14, 2009 what files are 777? and what do you mean possible by DB ? what DB?I really dont understand what you are doing or saying, if can really explain STEP by STEP what you are doign and give more details about your setup.If i dont understand, i wont be able to help. so try to explain things to me so i understand them all. Link to comment Share on other sites More sharing options...
Ricky_v Posted April 14, 2009 Share Posted April 14, 2009 lolI'm trying to add a product in back office to the shop. In catalog, add a product.Just a product in a subcategorie.Is this clear?I was wondering if I can add a product and desciption inside the database of my Prestashop.SO it is so simple as that.Thanks to commentI mention I know already Prestashop, as I used it for another sitecompletely diferent Link to comment Share on other sites More sharing options...
first1 Posted April 14, 2009 Share Posted April 14, 2009 OK great now i understand what you are trying to do, you know many people do things differently and here in the forums we can guess what knowlege level is the poster at.anyway, By best practice you should only do it from the back office and if you are getting error we should troubleshoot that instead of digging into the DB.but incase you insist, you need to go to your cpanel and use phpmyadmin for that. Link to comment Share on other sites More sharing options...
Ricky_v Posted April 14, 2009 Share Posted April 14, 2009 I thought the problem could come from a bad CHMODSo all my files are CHMOD 777 (PROPERTIES) SET BY HOST ADMINAS I HAD PROBLEM WITH IT, SOME FILES WERE NOT 777, AS UPDATED BY A SCRIPT - properties were not the same as my FTP uploaded files, not the same group.(IS THERE A CONFIG FILE FOR PHP FTP ENABLE, AS THERE IS NOT FTP IN ADMIN) Link to comment Share on other sites More sharing options...
Ricky_v Posted April 14, 2009 Share Posted April 14, 2009 How should I proceed? to troubleshoot the probem? Link to comment Share on other sites More sharing options...
first1 Posted April 14, 2009 Share Posted April 14, 2009 Ah i think it is messed up then, dont you think 777 is already a huge security issue? I doubt you can change that back unless other guys can suggest something else. I give up here. sorry mateI should not advice if i dont know well what the consequences.Does anyone have an opinion on this? Link to comment Share on other sites More sharing options...
Ricky_v Posted April 14, 2009 Share Posted April 14, 2009 php safe if OFF tooto avoid script problem Link to comment Share on other sites More sharing options...
Ricky_v Posted April 16, 2009 Share Posted April 16, 2009 should I reinstall? or upload old files backup and/or DB?I cannot have my site off line, loosing business...I will appreciate help & commentsThanks Link to comment Share on other sites More sharing options...
first1 Posted April 16, 2009 Share Posted April 16, 2009 if you have a good back up you could try that. if not maybe you will need to reinstall it. I would rather you decide as i would not know what would be best for your business, but personally i love clean installs Link to comment Share on other sites More sharing options...
Peter Cunningham Posted May 14, 2009 Share Posted May 14, 2009 HII've just been getting the same error whilst creating a product, after a lot of searching, trial and error, traced it back to a product name I'd been using called Union that was a blacklisted word by Prestashop code.Shame as I have a genuine product with this in the title, but I have the cause now I can make some adjustments.Hope this helps someone else.Peter Link to comment Share on other sites More sharing options...
first1 Posted May 14, 2009 Share Posted May 14, 2009 what if you put "union" or 'union', would that work? Link to comment Share on other sites More sharing options...
Andrew H Posted May 16, 2009 Share Posted May 16, 2009 I'm glad I found this post. A customer today was from a Student Union. Each time they entered the address it was rejected due to the word "Union" -it took me hours to realise the problem (I nearly lost business as a result)! -does anyone know how to reinstate this word or if there are other commonly used English words that have been blacklisted.Also, since the error message doesn't correlate to the problem (no mention of the offending word) it's hard to identify the problem.Thanks Link to comment Share on other sites More sharing options...
rocky Posted May 17, 2009 Share Posted May 17, 2009 Here is a list of the words to avoid using in Prestashop v1.1. The blacklist has been removed in Prestashop v1.2 alpha. Link to comment Share on other sites More sharing options...
Radu Posted September 6, 2009 Share Posted September 6, 2009 sometimes none of the above solutions will workA client reported to me the error and I've notices the product_lang max id was about 3000 but the product max id was 2000so the product was added to product table but couldn't be added to product_lang table.Not sure what generated this but fixing it was quite easy: I've deleted the additional product_lang entries Link to comment Share on other sites More sharing options...
Jessica@cdvdmart Posted September 13, 2010 Share Posted September 13, 2010 Just had this same problem. In my case, I had the word 'trigger' in the description of the product. Meanwhile, come on people, Trigger was the Lone Ranger's horse, but anyway! I changed 'trigger' to 'tr!gger' and it's fine now. So, if you're having this problem, try looking in your description for problematic words! Link to comment Share on other sites More sharing options...
PixelForge Posted April 28, 2011 Share Posted April 28, 2011 I am having the same problem: add a product and I get this message:"An error occurred while creating object. product"This is on a clean install of 1.4.1.0, using Apache version 2.2.14PHP version 5.2.9MySQL version 5.0.92-communityCan anyone tell me what the problem is and how to fix this please? Link to comment Share on other sites More sharing options...
Jessica@cdvdmart Posted April 28, 2011 Share Posted April 28, 2011 Whenever this happens to me, it always winds up being one of the words I have used in the description. You might try filling everything in for your product except for the description, then do the description a little at a time until you see the error again. Hope this helps! Link to comment Share on other sites More sharing options...
PixelForge Posted April 28, 2011 Share Posted April 28, 2011 Jessica, you ROCKSTAR!It was the description I used for 'IN STOCK' that for some reason started this mess. I have just added another product and all seems well again. Thank you. Link to comment Share on other sites More sharing options...
Jessica@cdvdmart Posted April 28, 2011 Share Posted April 28, 2011 Yay! I'm so glad it is working!! Link to comment Share on other sites More sharing options...
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