barajaj Posted March 29, 2012 Share Posted March 29, 2012 I would like to update the customer service email on the contact us page. I have tried to update through back office/preferences/contact information, but the old email is still in effect whenever I check my page. I have also tried employees/contacts in the back office. Does anyone know how I can change this? Link to comment Share on other sites More sharing options...
Dh42 Posted March 29, 2012 Share Posted March 29, 2012 Did you turn the caching off and set your site to force compile? You will have to do that to see the changes immediately, you can find this in the preferences tab under performance. Link to comment Share on other sites More sharing options...
barajaj Posted March 29, 2012 Author Share Posted March 29, 2012 Yes, i just tried it and it still didn't update the e-mail. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 29, 2012 Share Posted March 29, 2012 Hi barajaj, Can you please post a link to your contact page so that we can take a look at this for you? -Mike Link to comment Share on other sites More sharing options...
barajaj Posted April 15, 2012 Author Share Posted April 15, 2012 Of course, thank you for the quick response. http://wheretemptationsbegin.com/contact-us Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 16, 2012 Share Posted April 16, 2012 Hi barajaj, Just to make sure we're on the same page, are you looking to change the email address where those contact form emails are being sent, or something else? -Mike Link to comment Share on other sites More sharing options...
SunnyRiver Posted June 12, 2012 Share Posted June 12, 2012 Hi barajaj, Just to make sure we're on the same page, are you looking to change the email address where those contact form emails are being sent, or something else? -Mike did this ever get solved im trying to chnage mine aswell :/ Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 12, 2012 Share Posted June 12, 2012 Hi SunnyRiver, If changing it under Employees > Contacts in your Back Office doesn't work, then this is likely an issue with your mail configuration. I would suggest that you address that first in order to get this working. -Mike Link to comment Share on other sites More sharing options...
yusufzulkarnain Posted July 1, 2012 Share Posted July 1, 2012 Hi barajaj, Just to make sure we're on the same page, are you looking to change the email address where those contact form emails are being sent, or something else? -Mike Hi Mike, I have a contact form problem too. If I click Contact Us menu on horizontal navigation, It will be blank page. The link to contact page is http://bajuditoko.com/contact-form.php Help me. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 2, 2012 Share Posted July 2, 2012 Hi yusuf, In your config/config.inc.php file, please set "display_errors" to "on" and reload the page, and then let me know if you receive any error messages. -Mike 1 Link to comment Share on other sites More sharing options...
yusufzulkarnain Posted July 2, 2012 Share Posted July 2, 2012 Hi yusuf, In your config/config.inc.php file, please set "display_errors" to "on" and reload the page, and then let me know if you receive any error messages. -Mike Thanks Mike!Yes, it's OK. There 's error message appear: Parse error: syntax error, unexpected T_CLASS in /home/bajudito/public_html/override/controllers/ContactController.php on line 1 What can I do? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 2, 2012 Share Posted July 2, 2012 Hi yusuf, Please check with your hosting provider to confirm you are using a compatible version of PHP. You can see PrestaShop's system requirements here. -Mike Link to comment Share on other sites More sharing options...
yusufzulkarnain Posted July 3, 2012 Share Posted July 3, 2012 (edited) Hi yusuf, Please check with your hosting provider to confirm you are using a compatible version of PHP. You can see PrestaShop's system requirements here. -Mike Mike!I 've just found the solution of this error. I seek the original file of my backup Prestashop. At first I try transfering to remote site at FTP Client windows. It's fault. The Contact Us page still blankpage. I select all content of the original file of /home/bajudi/public_html/override/controllers/ContactController.php and copy. I go to cPanel and open that file. I Paste to that file after erase all it's content and SAVE. My Contact Us page was open normally. Thanks Mike you always give me inspiration and support. Edited July 3, 2012 by yusufzulkarnain (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Great, I'm glad you were able to resolve this! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
yusufzulkarnain Posted July 5, 2012 Share Posted July 5, 2012 Great, I'm glad you were able to resolve this! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Hi, Mike!Now I have bad experience. All my link disappear. If I click any link (e.g. images, contact us, new product etc.) I will get 404 Not Found page. I try to open /public_html/config/config.inc.php and set to @ini_set('display_errors', 'on'); but I can any error message. Help me, please. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 5, 2012 Share Posted July 5, 2012 Hi yusuf, Per the rules of the PrestaShop forums, please post each individual issue as a separate thread. -Mike Link to comment Share on other sites More sharing options...
yusufzulkarnain Posted July 5, 2012 Share Posted July 5, 2012 Hi yusuf, Per the rules of the PrestaShop forums, please post each individual issue as a separate thread. -Mike OK. Thanks Mike for notification. I'm new comer. Link to comment Share on other sites More sharing options...
malhotrajas75 Posted August 6, 2014 Share Posted August 6, 2014 Hi, the original problem stay same. We need to change the email ID on Contact Us form. This is not addressed. Please help how to change. Link to comment Share on other sites More sharing options...
tony_mik Posted April 2, 2015 Share Posted April 2, 2015 Go to CLIENTS>CONTACTS and change the Webmaster and Customer service email adresses. 2 Link to comment Share on other sites More sharing options...
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