NickKK Posted March 23, 2012 Share Posted March 23, 2012 Hi, Do anyone of you know about some way of setting up a module (or whatever is needed), so the staff in a company can take orders by phone and enter them into PS - so it will be registered to a customer? Thanks in advance for any help! /Nick Link to comment Share on other sites More sharing options...
NickKK Posted March 23, 2012 Author Share Posted March 23, 2012 Ohh, I found the Orlique Order Manager module - but reading about it on the ... what's it called... ehmm... Internet! I can see, that there have been some issues with bugs and other not-so-great-desadvantages. Does anyone of you know, if it is possible to add products to orders, even if the products is not on stock/stock management is disabled? Thanks! Link to comment Share on other sites More sharing options...
Mark Hesketh Posted March 23, 2012 Share Posted March 23, 2012 Hi Nick, This is a feature coming in Prestashop 1.5, but unfortunately that won't be ready for 2 months or more. Unfortunately I'm not aware of any modules that do this off the top of my head, and can only suggest digging into the MySQL database to make these sort of changes after an order has been placed as a quick fix. Link to comment Share on other sites More sharing options...
Guest Posted March 23, 2012 Share Posted March 23, 2012 When taking an order over the phone you want to give your employees all the information about the product. You also need a fast user interface that is fool prove and by design eliminates errors when imputing items. Isn’t that what you built for your customers? I have a very busy toll free number, we use the web site frontend to take and enter order. We find that in most cases the customer is on the website following page by page, so our employee and customer are literally on the same page when it comes to discussing the product. Our employee can easily guide the customer to other parts of the website because they are both using the same interface. Even if there was a backend tool, we would still use the frontend website. Link to comment Share on other sites More sharing options...
Guest Posted March 23, 2012 Share Posted March 23, 2012 Take a look at, http://prestashop-module.de/en/back-office-features-for-prestashop/78-orlique-the-order-manager.html Link to comment Share on other sites More sharing options...
willpress Posted March 23, 2012 Share Posted March 23, 2012 I hope this module helps. http://www.prestashophelp.com/en/prestashop-administration-modules/93-order-management.html Create new orders on behalf of customers. Admin can login and complete order without knowing customer login credentials Admin can able to take orders over phone and process orders after realizing payments Admin can give discounts for orders already made New Email notification sent to customers for edited orders. New Invoice generated and sent to customer for edited orders. Prestashop Admin Order Management Module can be easily installed and configured. Easy administrative management features. Link to comment Share on other sites More sharing options...
Guest Posted March 23, 2012 Share Posted March 23, 2012 I hope this module helps. http://www.prestasho...management.html Admin can give discounts for orders already made New Email notification sent to customers for edited orders. New Invoice generated and sent to customer for edited orders. That would be a nice feature! Link to comment Share on other sites More sharing options...
tank Posted March 26, 2012 Share Posted March 26, 2012 Using the front end for phone orders works well, plus you will see how to improve your web site. Superuser module will come in handy when taking phone orders from existing customers. Link to comment Share on other sites More sharing options...
filipecrosk Posted March 30, 2012 Share Posted March 30, 2012 Hello friends, someone would have this module that speaks Willpress? Because the site he posted no longer open. Link to comment Share on other sites More sharing options...
Pippo3000 Posted July 17, 2012 Share Posted July 17, 2012 Ohh, I found the Orlique Order Manager module - but reading about it on the ... what's it called... ehmm... Internet! I can see, that there have been some issues with bugs and other not-so-great-desadvantages. Does anyone of you know, if it is possible to add products to orders, even if the products is not on stock/stock management is disabled? Thanks! I have no problems with orlique and do not want to miss it anymore. and no, v1.2.1 of Orlique does not let you save a custom order if an item is not on stock. but you may check with the developer if that has been addressed in a newer version Link to comment Share on other sites More sharing options...
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