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Voucher causes description loss in paypal


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Hi Not sure where I am going wrong and would be grateful for any advise.

I have set-up a voucher for Free postage when someone enters a code into the voucher field provided and it works nicely, except when it gets to paypal all the product descriptions disappear and group into one payment "My cart". Which means that there are no details of customers orders just a total. Not sure if I have done something wrong, or if this is the way its supposed to work.

have tested several times in different browsers, just to make sure its not a browser issue. have also tried creating several different vouchers, for percentages and money off, each one does the same thing works fine for taking the discount off, but eliminates the descriptions when it reaches paypal and lumps them all together as one total "My cart".

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  • 5 months later...

I tried an array merge from a $discounts array and $products in paypal.php but then the obvious problem is that discounts appear with positive values. Then I tried to input discounts with negative values and got an error message.

It seems that paypal is rejecting items with negative amounts. Is it correct ? I couldn't find this point in the paypal doc. Did anyone found a workaround ?

Thanks

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  • 5 months later...
  • 1 year later...

There is no solution for this issue (item name + discount), because of the way paypal handles their API (The PS team has contacted them about it).

In order to list the names of the item, you must also provide the prices for each one.

If the order total does not match the sum of all the products, the paypal will reject the transaction.

There is not way to factor in a discount in paypal.

Housy: See http://www.prestashop.com/forums/viewthread/98010/general_discussion/

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