hannes01 Posted March 16, 2012 Share Posted March 16, 2012 Hello, while testing Guest Checkout I discovered that immediately after payment (via bank link) I am redirected to Log In page (IMO Log In page has nothing to do with Guest Checkout). Is this normal behavior? If yes, I believe that it could be improved a bit. It causes the situation where client is not 100% sure if the payment & ordering was successful (of course there are e-mails, but what if he / she don't check the mailbox?) Maybe there should be a message saying for example "Your payment was accepted, thank you for the order" or something like that? IMO even redirecting the client to Tracking Page is better than Log In page... Thanks for answer. BR, Hannes Link to comment Share on other sites More sharing options...
Mark Hesketh Posted March 17, 2012 Share Posted March 17, 2012 Hi Hannes, Is this one of the default modules or a custom one? Does the customer get redirected to another site and come back, or do they never leave your store? It should be pretty simple to change the redirect to something else. I'm guessing its either an old module trying to visit 'my-account.php', which would be normal behaviour for Prestashop prior to the Guest Checkout feature. Link to comment Share on other sites More sharing options...
hannes01 Posted March 17, 2012 Author Share Posted March 17, 2012 Hi Mark, thanks for answer. Its the default one (the one you can enable in "Preferences" : Enable guest checkout / Your guest can place an order without registering). Yes, the customer gets redirected to another site (bank) and then come back. Actually, your question gave me an idea - maybe the bank payment module causes this redirection? Thanks, Hannes Link to comment Share on other sites More sharing options...
Mark Hesketh Posted March 22, 2012 Share Posted March 22, 2012 Hi Hannes, Sorry for the late response, did you manage to sort this? Aye, it was the payment module I was referring to. Usually the module will tell the bank a URL to redirect back to when it sends the customer. If the module was made prior to the guest checkout, or simply without it in mind then it probably goes back my-account.php which used to be the Prestashop default prior to 1.3. Is this a custom payment module? You may need to ask the developer if its been updated for 1.4 / Guest Checkout, or if you're handy with web development take a look yourself. Mark Link to comment Share on other sites More sharing options...
hannes01 Posted March 27, 2012 Author Share Posted March 27, 2012 Hi Mark, thanks for the reply. Yes, this thing is solved now. You were right - it was the problem of a custom payment module. Hannes Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 27, 2012 Share Posted March 27, 2012 Thanks for the update Hannes! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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