meccabooks Posted March 16, 2012 Share Posted March 16, 2012 I love Prestashop and have high hopes however over the last one year I never had a single month without any issues.. I have always been living on hope that next release will solve my problems, but always create new problems.. I think its worth it for me to cough up $800 and get the Pinnacle Cart instead. I have received quite a few complains from my customers about the bugs and imagine how many customer just walkaway without complains.. high cart abandon rate is seen on regular base.. for every 100 carts I only get 1 or 2 orders. Link to comment Share on other sites More sharing options...
Scotty501 Posted March 16, 2012 Share Posted March 16, 2012 What bugs are you seeing? The stable releases seem to be pretty clean. I have a number of client stores out there, and all use stable releases, yet not seen a complaint from customers about bugs. What version are you using? Would be interested in seeing what bugs your customers are seeing. Link to comment Share on other sites More sharing options...
Carl Favre Posted March 16, 2012 Share Posted March 16, 2012 Hi meccabooks, As Scotty501 said, which version of PrestaShop do you use? Also, do you use custom modules/themes? Have you modified the core of PrestaShop or is it an unmodified PrestaShop? Link to comment Share on other sites More sharing options...
PrestaShopDeveloper Posted March 16, 2012 Share Posted March 16, 2012 Usually the low cart conversion rate is because of the poor strategy of the store owner, not the bugs in the software. If you think that other shopping carts does not have bugs, you've been mistaken. 1-2% is very low rate. If you earn enough money from your store, try investing some in making it better. - make a statistics of where the customers abandon the cart - notify your customers about the abandoned cart - ask your customers why do they abandon the cart, put polls - Integrate some kind of live chat. Most of the customers have questions, but they do not want to wait your reply to the contact from. Even your contact form is duplicated: https://www.meccabooks.com/contact-us - check your error log on a regular basis, perform a sample orders to see if the checkout process is smooth - And finally. Most of the store owners think, that after installing the cart and adding some products they're done working on the site. Their work have just started at that moment. Do not expect the shopping cart to do your work as a store owner. 4 Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted March 16, 2012 Share Posted March 16, 2012 - And finally. Most of the store owners think, that after installing the cart and adding some products they're done working on the site. Their work have just started at that moment. Do not expect the shopping cart to do your work as a store owner. One of the best quotes I have seen in a long time. Marty Shue Link to comment Share on other sites More sharing options...
meccabooks Posted March 18, 2012 Author Share Posted March 18, 2012 Hi meccabooks, As Scotty501 said, which version of PrestaShop do you use? Also, do you use custom modules/themes? Have you modified the core of PrestaShop or is it an unmodified PrestaShop? Currently I am using the 1.4.7 version, the error that I am receiving lately is mentioned below..I am using a template that I purchased.. but planning on switching over to the new prestashop theme.. Core has not been touched so no modifications there.. most of the modules that I have are bought from prestashop website. While updating or deleting items in the cart below error comes up.. TECHNICAL ERROR: unable to save update quantity Details: Error thrown: [object XMLHttpRequest] Text status: error Link to comment Share on other sites More sharing options...
Scotty501 Posted March 18, 2012 Share Posted March 18, 2012 I would think the below solutuon would solve it. in the file classes/FrontController.php, please replace following line : 'content_dir' => $protocol_content.Tools::getServerName()._PS_BASE_URI_, with this line : 'content_dir' => $protocol_content.Tools::getHttpHost()._PS_BASE_URI_, Does that solve it? That suggestion along with some other inputs are here. http://forge.prestashop.com/browse/PSCFI-4900?focusedCommentId=48028&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-48028 Link to comment Share on other sites More sharing options...
meccabooks Posted March 19, 2012 Author Share Posted March 19, 2012 I would think the below solutuon would solve it. in the file classes/FrontController.php, please replace following line : 'content_dir' => $protocol_content.Tools::getServerName()._PS_BASE_URI_, with this line : 'content_dir' => $protocol_content.Tools::getHttpHost()._PS_BASE_URI_, Does that solve it? That suggestion along with some other inputs are here. http://forge.prestashop.com/browse/PSCFI-4900?focusedCommentId=48028&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-48028 NO this did not solve the issue, however it created the same error when I click on add to cart Link to comment Share on other sites More sharing options...
Dreamtheme Posted March 19, 2012 Share Posted March 19, 2012 About conversions, you should check addons.prestashop.com and choose more professional looking theme. Good looking themes make customer more trustworthy to your shop. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 22, 2012 Share Posted March 22, 2012 Hi meccabooks, Please try the solution posted here and let me know if that resolves it for you. -Mike Link to comment Share on other sites More sharing options...
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