dasboot Posted March 7, 2012 Share Posted March 7, 2012 I am using theme installer in prestashop version 1.4.7. to import a new prestashop theme but I receive the message "Bad Configuration File." I have tried importing the zipped file as they instructed but that fails each time giving "Bad Configuration File."message. So, I unzipped the file and using my FTP site transferred the files over to my remote server. Using the BO I clicked on Permformance and then clicked Appearance and looked to save it but it still does not appear. When that failed, I opened the config folder and changed the file "settings.inc.php" by adding another "define('_THEME_NAME_', 'prestashop'); substituting the word "prestashop" with my new theme name hoping it would recognize it. This didn't work either. Any thoughts on what I am doing wrong. I am using a Mac and prestashop1.4.7. Thanks, dasboot Link to comment Share on other sites More sharing options...
dcman007 Posted March 20, 2012 Share Posted March 20, 2012 I too am having this exact same problem - no matter how I try to install any theme, be it via the theme installer or manually, it simply will not install. The theme installer gives me the 'bad configuration file' message and manually uploading the files to the themes directory makes no difference - my theme, any theme except the default theme, still does not appear. Come on folks - there must be someone out there that can help myself and dasboot Link to comment Share on other sites More sharing options...
Carl Favre Posted March 20, 2012 Share Posted March 20, 2012 Hi everyone, The theme you are trying to install is compatible with your version of PrestaShop? Link to comment Share on other sites More sharing options...
dcman007 Posted March 20, 2012 Share Posted March 20, 2012 Hi Carl, The theme I was trying to import was a clone of the original Prestashop theme - the one that ships with PrestaShop so it must be compatible with my version - I appreciate your idea though. Is there anything else you could suggest? Link to comment Share on other sites More sharing options...
Carl Favre Posted March 20, 2012 Share Posted March 20, 2012 If it is a copy of the original theme you do not need to import it. Just copy and past it in the theme folder and you should be able to see it and use it. Link to comment Share on other sites More sharing options...
dcman007 Posted March 20, 2012 Share Posted March 20, 2012 Yeah I've tried that too - no matter how I try to get the theme to appear it just doesn't show up. Super confused Link to comment Share on other sites More sharing options...
Carl Favre Posted March 20, 2012 Share Posted March 20, 2012 Could I take a look at your ftp/back-office? You can send the info in PM. Link to comment Share on other sites More sharing options...
Carl Favre Posted March 20, 2012 Share Posted March 20, 2012 Dcman007, I have uploaded a copy of the theme and I can see it in the back-office and use it. Can you check too? Link to comment Share on other sites More sharing options...
dcman007 Posted March 20, 2012 Share Posted March 20, 2012 I can see the theme Carl - thank you. How did you do it??? Have I missed something completely obvious? Link to comment Share on other sites More sharing options...
Carl Favre Posted March 20, 2012 Share Posted March 20, 2012 Well nothing in particular . I just did a copy of the theme then I renamed it and uploaded it again . Link to comment Share on other sites More sharing options...
dcman007 Posted March 20, 2012 Share Posted March 20, 2012 That's really strange then because I've tried that several times myself - I'm wondering whether it was a caching issue on my PC - though I tried it in multiple browsers and still got the same result. I also tried installing a free theme I downloaded from the add-ons section and got the same non-successful result. Anyway, now that I have a duplicated theme (thanks to you) I can carry on now. Thank you so much for your help Carl. Link to comment Share on other sites More sharing options...
Carl Favre Posted March 20, 2012 Share Posted March 20, 2012 Yes it is strange maybe a problem during upload? Well glad I could help you . Link to comment Share on other sites More sharing options...
Andrés Díaz Posted March 22, 2012 Share Posted March 22, 2012 That's really strange then because I've tried that several times myself - I'm wondering whether it was a caching issue on my PC - though I tried it in multiple browsers and still got the same result. I also tried installing a free theme I downloaded from the add-ons section and got the same non-successful result. Anyway, now that I have a duplicated theme (thanks to you) I can carry on now. Thank you so much for your help Carl. I created a new folder, copied into it all of the prestashop theme files and this for some reason generated an error. I fixed this by copying the prestashop folder to another location, renaming it and then copying it back to the themes folder. Try this, if it does not work (for me it did), do a chmod 777 on config/setttings.inc.php and on your custom theme folder. Link to comment Share on other sites More sharing options...
Clark Tan Posted September 4, 2012 Share Posted September 4, 2012 i have the same problem too.. i cant update the theme. can anyone help? Link to comment Share on other sites More sharing options...
jack76 Posted February 21, 2013 Share Posted February 21, 2013 I got this problem also , now for days i cant find my way out of this, i tried many many and always get bad configuration file . even i downloaded from other websites and its the 1.5.3.1 version i have now, can anyone help me out from this mayor problem, thankss Link to comment Share on other sites More sharing options...
lari Posted November 3, 2013 Share Posted November 3, 2013 Me too. Please help! Link to comment Share on other sites More sharing options...
vekia Posted November 3, 2013 Share Posted November 3, 2013 hello have you tried solution posted in another topic where you replied? http://www.prestashop.com/forums/topic/196607-bad-configuration-file/?do=findComment&comment=977360 Link to comment Share on other sites More sharing options...
frifab.se Posted December 29, 2013 Share Posted December 29, 2013 I have tried the solution above, unzipped the theme file - checked that it contains config.xml, doc, modules and themes. All files are there and no other files. But I still get Bad configuration file?? What next? Could it be that i use a mac? Link to comment Share on other sites More sharing options...
mkli73 Posted September 19, 2014 Share Posted September 19, 2014 Hello all my name is Marina I am a web designer and decided to get involved with prestshop in order to start creating my own eshop. So I am completely begginer. I am trying in installing a new theme in my prestashop, either a new one that I have created or a free ready made template and I am recieving the following message "Bad configuration file" I have read a number of forums posts and have done what they said but no difference, I have also cleared the cache. I have the PrestaShop™ 1.6.0.9 version. I will appreciate your help as if I do not solve this issue I will not be able to move any further and add my products. Thank you for your time Marina Link to comment Share on other sites More sharing options...
bangweha Posted September 24, 2014 Share Posted September 24, 2014 Hello all my name is Marina I am a web designer and decided to get involved with prestshop in order to start creating my own eshop. So I am completely begginer. I am trying in installing a new theme in my prestashop, either a new one that I have created or a free ready made template and I am recieving the following message "Bad configuration file" I have read a number of forums posts and have done what they said but no difference, I have also cleared the cache. I have the PrestaShop™ 1.6.0.9 version. I will appreciate your help as if I do not solve this issue I will not be able to move any further and add my products. Thank you for your time Marina We have the same problem, i have tried any solution above, but still get bad configuration file, . Does anyone have another ideas? Link to comment Share on other sites More sharing options...
mkli73 Posted September 24, 2014 Share Posted September 24, 2014 I think i found the solution is the way you structures the folder of your prestashop templates say for example the name is test then the folder format will be like this test >> in there will be the folder named themes and Config.xml >> in themes folder should be the test_theme folder >> in the test_theme folder should be included all the files and .tpl files of your template, This is working for me. If you need anything else let me know Regards Marina Link to comment Share on other sites More sharing options...
Mariusz60 Posted December 1, 2014 Share Posted December 1, 2014 I have the same problem..and I came to idea that the reason is ....the theme is for free . Link to comment Share on other sites More sharing options...
rbacchi Posted January 29, 2015 Share Posted January 29, 2015 I had the exact same Problem. I just updated to 1.6.0.11 and now you can do this via the Backend Preferences -> Templates... -> Add Template -> Create a new theme Hope this helps Link to comment Share on other sites More sharing options...
SvD1 Posted February 3, 2015 Share Posted February 3, 2015 The solution that worked for me with this problem was to change the cmod of the theme folder (and then zip and upload/ftp it again). Link to comment Share on other sites More sharing options...
Art Works RVA Posted February 10, 2015 Share Posted February 10, 2015 (edited) It appears the problem continues through to 2015... Here is my config file for the new theme I purchased. <?xml ve <?xml version="1.0" encoding="UTF-8"?> <theme><version value="1.4"><ccc available="true"/><guest_checkout available="true"/><one_page_checkout available="true"/><store_locator available="true"/></version></theme> Here is the config file for the default theme that works <?xml version="1.0" encoding="UTF-8"?> <theme><version value="1.4"><ccc available="true"/><guest_checkout available="true"/><one_page_checkout available="true"/><store_locator available="true"/></version></theme> I think my problem is the theme is not compatible with my version of prestashop. Edited February 10, 2015 by Art Works RVA (see edit history) Link to comment Share on other sites More sharing options...
deadlyheart4u Posted March 27, 2015 Share Posted March 27, 2015 I need a very urgent help i installed the theme manually still it doesnt show what to do Link to comment Share on other sites More sharing options...
razaro Posted March 27, 2015 Share Posted March 27, 2015 I need a very urgent help i installed the theme manually still it doesnt show what to do Bit more info could be useful, what theme, what is your Prestashop version, is theme compatible ? Also why did you install it manually, and not with Preferences > Themes > Add new theme? That way is preferred as it install additional modules, and adds specific settings. And check if you are uploading right zip file. Because some times developer wrap documentation, PSDs and theme in one big zip file. So first try to unzip that and then upload just theme zip. Link to comment Share on other sites More sharing options...
deadlyheart4u Posted March 27, 2015 Share Posted March 27, 2015 well when u try using the admin panel it gives bad configuration file I am installing venedor 1.8 its very much compatible with the prestashop 1.6 Link to comment Share on other sites More sharing options...
fashionadore.com Posted May 22, 2015 Share Posted May 22, 2015 (edited) Most probably you did not upload the correct archieved file (zipped file). If you bought a theme from a store like themeforest, you have an archieve with all the files the developer created. For example, you may have a PSD file, help files,...etc. You should first unarchieve this file and look inside the target folder (where you unzipped the file, assuming it is a .zip file). There you should see a .zip file containing the template (usually "theme.zip") that you should upload to your server. From the user interface, you should probably go "Preferences > Themes" and "Add Theme", than use any of the methods available (like using the file upload presented on the page). Anywho... I digress... Point is that you most probably uploaded a wrong file. Edited May 22, 2015 by razaro (see edit history) Link to comment Share on other sites More sharing options...
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