moonmosaic Posted March 5, 2012 Share Posted March 5, 2012 I disabled guest checkout from the backoffice and then enabled it but guest checkout completely disappeared. Shows enabled in the backoffice but on the login page there is nothing except for the usual register and login boxes. Am I supposed to update something else? Thanks for helping. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 5, 2012 Share Posted March 5, 2012 Hi moonmosaic, Can you please clear your browser's cache and let me know if it shows up for you after you've done so? -Mike Link to comment Share on other sites More sharing options...
moonmosaic Posted March 5, 2012 Author Share Posted March 5, 2012 Hi moonmosaic, Can you please clear your browser's cache and let me know if it shows up for you after you've done so? -Mike Yes, still the same problem. Tried internet explorer - I use google chrome - and same problem. No guest checkout. Just disappered. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 5, 2012 Share Posted March 5, 2012 Can you please post your URL so that we can look into this for you? -Mike Link to comment Share on other sites More sharing options...
moonmosaic Posted March 5, 2012 Author Share Posted March 5, 2012 Can you please post your URL so that we can look into this for you? -Mike Sure, www.gulfportflorist.com Link to comment Share on other sites More sharing options...
moonmosaic Posted March 5, 2012 Author Share Posted March 5, 2012 I have a copy of my website on my laptop and I did the same thing there. Guest checkout enabled: guest checkout showing disabled guest checkout: guest checkout not showing Re-enabled guest checkout: guest checkout still not showing:( Please let me know if you can see the guest checkout. I emptied chrome and IE caches and still nothing. Thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 6, 2012 Share Posted March 6, 2012 Hi moonmosaic, Guest checkout is showing up just fine for me in Chrome, Firefox and IE, so it looks like this is an issue restricted to your system. Can you please try this out on another computer and let me know if it works any better for you? -Mike Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 6, 2012 Share Posted March 6, 2012 Hi haimzion, Can you please post your URL as well? -Mike Link to comment Share on other sites More sharing options...
moonmosaic Posted March 6, 2012 Author Share Posted March 6, 2012 Hi moonmosaic, Guest checkout is showing up just fine for me in Chrome, Firefox and IE, so it looks like this is an issue restricted to your system. Can you please try this out on another computer and let me know if it works any better for you? -Mike This is so weird. I am at work now and just had time to look at the login screen. Same thing! No guest login option. It is only showing the top two boxes. We have chrome at work. Is it something to do with chrome? I just did an update on chrome and still nothing. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 6, 2012 Share Posted March 6, 2012 Ahhh I think I understand your confusion. That is not where you would see guest checkout. The screenshot you've posted is only for registering a new account, or logging into your existing account. Guest checkout is for those users who do not want to register on the site before making a purchase, and it shows up during the checkout process. You can see what I'm talking about here. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
moonmosaic Posted March 6, 2012 Author Share Posted March 6, 2012 Ahhh I think I understand your confusion. That is not where you would see guest checkout. The screenshot you've posted is only for registering a new account, or logging into your existing account. Guest checkout is for those users who do not want to register on the site before making a purchase, and it shows up during the checkout process. You can see what I'm talking about here. I hope this helps. -Mike Oh, thank you! Now I feel such an idiot. I am so used to seeing all three boxes on the login page that I wasn't even thinking about how I got there! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 6, 2012 Share Posted March 6, 2012 Well I'm glad we were able to clear this up! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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