vern.demille Posted March 4, 2012 Share Posted March 4, 2012 Hello All, I'm have severe troubles trying to get the fedex module working. I'm using Prestashop version 1.4.6.2. The trouble begins with the fact that the API request page is missing. When looking into the developer resources it was giving all sorts of information about how I need to migrate because the API was going way. Is this a problem for the current version? Proceeding hopint it wasn't I tried to register for a test key, which I can't because fedex says the service is "currently unavailable." and has been for days. I instead set up a production key figuring if I can get diffferent prices based on different zip codes it would be "good enough" since I'm only using not developing the module. I had a lot of trouble getting past the "Error 1000: Authentication Failed" error. I finally am using the following: Account = FedEx Account number. Meter = FedEx Meter Number Password = the authentication key that was on the prod key creation validation page. API Key = the password that was emailed to me from fedex. This configuration has gotten me a different error, I now get the following error: Prestashop could not connect to FEDEX webservices : Error : There is no error message. I'm at my wits end, i put this off figuring it would be a snap to configure as all the other modules have been. Any help would be greatly greatly appreciated. The site is supposed to go live next Saturday. Link to comment Share on other sites More sharing options...
tomerg3 Posted March 4, 2012 Share Posted March 4, 2012 Check that Soap is installed on your server (ask you host if you're not sure how to check) using phpinfo(); Link to comment Share on other sites More sharing options...
vern.demille Posted March 4, 2012 Author Share Posted March 4, 2012 Soap is enabled for the server. I can find it in both the phpinfo() and the check is green as well at the top of the module. Link to comment Share on other sites More sharing options...
tomerg3 Posted March 4, 2012 Share Posted March 4, 2012 Check out our Fedex module http://www.presto-changeo.com/en/shipping-modules/47-fedex.html There are details for our backoffice demo there, you can try entering your account info in the configuration page of the module there. (try both in test / live mode) If you get incorrect settings (red) message, it means your info is wrong, if you get a green confirmation, it means the problem may lie with your server, or the stock Fedex module you're using. Link to comment Share on other sites More sharing options...
vern.demille Posted March 4, 2012 Author Share Posted March 4, 2012 I'll give that a shot once I can get FedEx to give me a test key. I'm not comfortable trying that on a public demo server with my prod key. Thank you for your help thus far. Link to comment Share on other sites More sharing options...
tomerg3 Posted March 4, 2012 Share Posted March 4, 2012 Just trying to help... you can delete your info as soon as you are done testing, it is not saved in any way.... Link to comment Share on other sites More sharing options...
mikey3232 Posted April 13, 2012 Share Posted April 13, 2012 Anyone know what Fedex Integrator ID is? It is asking for one when setting up the fedex production setup Link to comment Share on other sites More sharing options...
mikey3232 Posted April 17, 2012 Share Posted April 17, 2012 bump for help. Link to comment Share on other sites More sharing options...
mikey3232 Posted April 26, 2012 Share Posted April 26, 2012 does prestashop have support? I've been patiently waiting for a month for help with shipping modules which are not working out of the gate of installation. Link to comment Share on other sites More sharing options...
metalice Posted June 20, 2012 Share Posted June 20, 2012 i have the same problem. did oyu manage to fix it? Link to comment Share on other sites More sharing options...
3dron Posted August 31, 2012 Share Posted August 31, 2012 You might have the last two numbers switched. Or maybe you just typed out the description wrong. You said: Account = fedex Account number. Meter = fedex Meter Number Password = the authentication key that was on the prod key creation validation page. API Key = the password that was emailed to me from fedex. It should be: Password=the Production Password emailed to you API Key=the authentication key on the prod key creation page I just double checked my Prestashop BO module page and this is how I have it and it worked on first try -Ron P.S. While I am here I am going to ask if anyone has modded the module or know where to ask them to add a feature for discount percentages for each shipping method. Here is a situation where it is needed. I don't ship any product, my dropshipper does. They have a lot bigger discounts on their Fedex account then on mine, So not being able to use their webservices account info I use mine. But I get much higher price for shipping in the cart than it is actually going to cost me to send to the client. I want to increase sales with the lower shipping price. Anyone know a solution. For example a 5lb item would show up in cart as $61 to ship FedEx overnight, but in reality only costs $35 when I go to order at dropshipper's site. Link to comment Share on other sites More sharing options...
leooxx Posted December 30, 2012 Share Posted December 30, 2012 Hello, I have the same problem. I'm using the Fedex module 1.2.6 with Prestashop 1.4.8.2. I have added all production parameters from Fedex. If i'm changing one parameter, he say "Error 1000 : authentification failed". I think all informations and the authentication are good. Soap, Url & OpenSSl are enabled... FEDEX Carrier is not configured yet, you must: 1) Fill the "General Settings" form 2) Select your available delivery service 3) Webservice test connection : Error : 4) Soap is enabled 5) Url fopen is enabled 6) OpenSSL is enabled But the module throw an error without code or description : Prestashop could not connect to FEDEX webservices : Error : Can anyone help me? How to get more logs or error details? I have downloaded the last Prestashop 1.5 and looking for this module on Prestashop Addons website but this module is now missing. Do you know if the Fedex Module is stopped? Thanks 2 Link to comment Share on other sites More sharing options...
daviddho Posted January 25, 2013 Share Posted January 25, 2013 Hello we are having the exact same problem: All Green lights in Prestashop backend except the webservices test connection The domain we are working on is hosted in Hong Kong - I'm not sure if this has any bearings on the issue - really stuck here - we've tried everything we can think of as well as some suggestions from Google Search results. Much obliged for any help that can be afforded. -David Link to comment Share on other sites More sharing options...
Informatik MP Posted February 27, 2013 Share Posted February 27, 2013 (edited) This module is a pain to get working... Edited February 27, 2013 by InformatikMP (see edit history) Link to comment Share on other sites More sharing options...
flyclothing Posted August 16, 2013 Share Posted August 16, 2013 The link provided in Prestashop no longer works. I talke with a representative and got this information. Login to our Fed ex account and then go here: 1. http://www.fedex.com/us/developer/ 2. Click Developer Solutions 3. Go down page and click Access FedEx Web Services for Shipping Technical Resources 4. Fill out information 5. Click Developer Solutions and click Access FedEx Web Services for Shipping Technical Resources again 6. Page will give you meter and API. 7. Password will be emailed to you for completion Link to comment Share on other sites More sharing options...
skicolorado Posted October 28, 2014 Share Posted October 28, 2014 For me the issue was that I didn't know what went in each field Your Fedex account : - use the number for your fed ex account not your log on to fedex.com id Your Fedex meter number - should be provided when you register for fedex web services in an email Your Fedex password : this also is provided in an email when you register for fed ex web services, it is not your fedex.com password Your Fedex Authentication Key : visible on the screen when you register for fedex webservices Link to comment Share on other sites More sharing options...
soufiane011 Posted April 23, 2015 Share Posted April 23, 2015 Hi, I have the same problem on this new version of module "Fedexcarrier" , dowload it from here : http://addons.prestashop.com/en/natif/4164-fedexcarrier.html I don't know if it's work in my contry Morocco, i would like to use it but i don't know how can i do that, please help me. Thank you Link to comment Share on other sites More sharing options...
SOURIRE DES SAVEURS Posted December 2, 2015 Share Posted December 2, 2015 Bonjour, j'ai paramétré le module fedexcarrier, ça a installé automatiquement toute une liste de transporteur fedex. Par contre, aucun transporteur fedex côté front office ne s'affichent. J'ai besoin de votre aide. Je suis en version prestashop 1.6.1.0 et fedex 1.6 merci à tous Link to comment Share on other sites More sharing options...
AFemaleProdigy Posted June 23, 2016 Share Posted June 23, 2016 Has anyone successfully set up Fedex LTL freight in Prestashop? Link to comment Share on other sites More sharing options...
Newbiepresta777 Posted November 22, 2016 Share Posted November 22, 2016 Bonjour, j'éprouve le même problème. Quelqu'un a eu la solution au problème ou vous utilisez un autre transporteur? Link to comment Share on other sites More sharing options...
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