[SOLVED] Attachments don't appear in sub-categories

[LostLoon]

Hello all, complete newbie here. Thank you in advance for your time and help.

My attachments are appearing completely fine in all of my main categories, but for any products that are in sub-categories of main categories, the 'Download' tab doesn't appear at all, though I have set it up the same way in my admin page.

Any help? Thanks!

[Mike Kranzler]

Hi LostLoon,

Can you please post your URL so that we can take a look at this for you?

 

-Mike

[LostLoon]

I figured it out, I am an idiot. I'll promise to get way better at this and read a lot on this forum before I post a request again.

 

Thanks!

[Mike Kranzler]

Hi LostLoon,

Can you please post your solution for other users having similar issues? This forum is a community resource, so it's important that you share this information with the 300,000+ users registered here.

 

-Mike

[LostLoon]

Right,

We are using Store Manager by Magnetic One. There was a problem with our FTP upload, so all of the information for the attachments looked correct on the Admin side, but the files just hadn't been uploaded yet.

[Mike Kranzler]

Thanks LostLoon! I'll go ahead and mark this thread as solved for you now.

 

-Mike