WalterPS Posted March 2, 2012 Share Posted March 2, 2012 when a customer takes an order, the product rows are inserted in front of the header. Maybe one of the template files got corrupted. I want to replace that file by an original one but not sure where to look (in my theme or modules...). I'm using Prestashop 1.4.7. Site will be www.kreative-vielfalt.com but the is turned off because of this issue. When looking at the html text of the screenshot below it shows that the productstands above the table containing the header: ... <tr> <td align="left"><tr style="background-color: #EBECEE;"> <td style="padding: 0.6em 0.4em;">ws001</td> <td style="padding: 0.6em 0.4em;"><strong>Weihnachtsstern</strong></td> <td style="padding: 0.6em 0.4em; text-align: right;">3,00 €</td> <td style="padding: 0.6em 0.4em; text-align: center;">1</td> <td style="padding: 0.6em 0.4em; text-align: right;">3,00 €</td> </tr> <table style="width: 100%; font-family: Verdana,sans-serif; font-size: 11px; color: #374953;"> <!-- Title --> <tbody> <tr style="background-color: #b9babe; text-align: center;"> <th style="width: 15%; padding: 0.6em 0;">Artikelnr.</th> <th style="width: 35%; padding: 0.6em 0;">Produkt</th> <th style="width: 15%; padding: 0.6em 0;">Stückpreis</th> <th style="width: 15%; padding: 0.6em 0;">Menge</th> <th style="width: 20%; padding: 0.6em 0;">Gesamtpreis</th> </tr> <!-- Products --> ... Any idea how I can find out what's wrong? Thank you, Walter Link to comment Share on other sites More sharing options...
WalterPS Posted March 3, 2012 Author Share Posted March 3, 2012 Please can anyone help me to find the file where the email for the order is generated. In the shop itself all looks ok so far. But the mail for the customer is very disturbing. Thank you for help. Walter Link to comment Share on other sites More sharing options...
WalterPS Posted March 4, 2012 Author Share Posted March 4, 2012 Hello, found out that there is an error in the german version of "..\modules\mailalerts\mails\de\new_order.html". I replaced it with the english version and put in the translations again. This is the mail that goes to the store. As the customer mail is also incorrect I will look for that one too. Link to comment Share on other sites More sharing options...
GIGA77 Posted November 11, 2013 Share Posted November 11, 2013 I have the same problem Following this link http://blog.manit4c.com/2013/02/18/probleme-daffichage-avec-le-module-mailalerts/ I receive good emails but not the clients. Wrond display is in banwire mail and order_conf. Order table is not well aligned I can't find witch file is in cause... Link to comment Share on other sites More sharing options...
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