jennybeaumont Posted March 1, 2012 Share Posted March 1, 2012 Hi folks, I get email confirmations for orders that haven't gone through. Is that normal? There is no indication of a problem in the mail itself, and the client also receives an email confirmation. It's only in the BO that I see the error - bank refusal or the like. This particular site uses Atos for processing payments, and is on V1.4.6.2 of Prestashop. I can't seem to find much info on this subject - is it an error or a config problem? Your insights would be most helpful. cheers, -jennyb Link to comment Share on other sites More sharing options...
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