patrmich Posted March 1, 2012 Share Posted March 1, 2012 Hi, I downloaded and installed Prestashop v.1.4.7.0 Several demo items are included in the downloaded shop. Then I added some of my own items Now, when I tried to delete the demo items from one category : - if the demo item still also belongs to another category : the deletion works well - if the demo item belongs only to one category, the deletion is impossible, and I get an error message. I thank you in advance for any help in this matter. Patrick Link to comment Share on other sites More sharing options...
phrasespot Posted March 4, 2012 Share Posted March 4, 2012 What is the error message. As a workaround try adding the demo item to another category, then delete. Link to comment Share on other sites More sharing options...
patrmich Posted March 13, 2012 Author Share Posted March 13, 2012 The error message is very simple : "An error occurred during deletion" I found a way to overcome the problem by just checking inactivate in : Admin Panel > Catalogue > Product > Info But I would prefer to really delete the item. Thank you in advance for any suggestion in this matter Patrick Link to comment Share on other sites More sharing options...
phrasespot Posted March 13, 2012 Share Posted March 13, 2012 Is the product you are trying to delete in a default category or in a category you created? Upload some screen captures from category and product page to somewhere and post the links here or PM me some credentials for BO) Link to comment Share on other sites More sharing options...
tdr170 Posted March 14, 2012 Share Posted March 14, 2012 Check to see if there is a demo order for that product cancel the order then you can delete item. Link to comment Share on other sites More sharing options...
cocoatem Posted March 14, 2012 Share Posted March 14, 2012 I had the same problem. You have to go into the product and change the combinations so there is 0 stock on hand. It should delete then when you try. Link to comment Share on other sites More sharing options...
patrmich Posted April 12, 2012 Author Share Posted April 12, 2012 I deleted a demo order and therefore was able to delete the demo product. Thank you for the help that I received from every one. Patrick Link to comment Share on other sites More sharing options...
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