sickz Posted February 29, 2012 Share Posted February 29, 2012 Hello, i have a problem. After someone receives a message over the shop he sees folowing characters. Those are always same. Usually there should be the Username from the Customer. Im using 1.4.7.0 I tryed folowing things. Downloaded & uploaded Prestashop again Changing from phpmail to SMTP Trying other host. Fresh install only i changed only email Settings. Several e-mail accounts Would be nice if someone could help me Link to comment Share on other sites More sharing options...
sickz Posted March 1, 2012 Author Share Posted March 1, 2012 Someone? Link to comment Share on other sites More sharing options...
maze Posted March 3, 2012 Share Posted March 3, 2012 Hello, i have a problem. After someone receives a message over the shop he sees folowing characters. Those are always same. Usually there should be the Username from the Customer. Im using 1.4.7.0 I tryed folowing things. Downloaded & uploaded Prestashop again Changing from phpmail to SMTP Trying other host. Fresh install only i changed only email Settings. Several e-mail accounts Would be nice if someone could help me PrestaShop 1.4.6.2 I'm having the exact same problem. Sometimes, though, the name is correct, but I can't find any 'pattern', i.e. it is not so that order confirmation emails always have correct name. Would appreciate some solution to this! Thanks in advance. Link to comment Share on other sites More sharing options...
sickz Posted March 5, 2012 Author Share Posted March 5, 2012 Any help please? Link to comment Share on other sites More sharing options...
sickz Posted March 8, 2012 Author Share Posted March 8, 2012 PrestaShop 1.4.6.2 I'm having the exact same problem. Sometimes, though, the name is correct, but I can't find any 'pattern', i.e. it is not so that order confirmation emails always have correct name. Would appreciate some solution to this! Thanks in advance. Did you fix this somehow? Link to comment Share on other sites More sharing options...
sickz Posted March 10, 2012 Author Share Posted March 10, 2012 Still having this problem :/ Link to comment Share on other sites More sharing options...
sueshi Posted March 15, 2012 Share Posted March 15, 2012 I had the same problem. I have several prestashop installations (older ones), where this doen´t occur, only now in version 1.4.7. Solution: open classes/Mail.php Line 111 Replace $to = new Swift_Address($to, base64_encode($toName)); with $to = new Swift_Address($to, $toName); 1 Link to comment Share on other sites More sharing options...
sickz Posted March 17, 2012 Author Share Posted March 17, 2012 Worked thank you very much Link to comment Share on other sites More sharing options...
maze Posted March 27, 2012 Share Posted March 27, 2012 Did you fix this somehow? No, because if I did I would have shared it with you immediately Link to comment Share on other sites More sharing options...
maze Posted March 27, 2012 Share Posted March 27, 2012 Thanks for this fix. It solves the issue indeed. Strangely, though, I can see, that the subject is still encoded but it seem to be decoded correctly by my mail client (thunderbird and roundcube). Hmm. According to this link http://www.hcidata.info/base64.htm base64 encoding is done the solve problems with non-ASCII characters. So this seemsto be the reason why the encoding takes place in the first place. So the question probably is, why thunderbird/roundbuce and the mail client used by sickz do not decoded the to-address correctly, while they apparently decode the subject correctly? I had the same problem. I have several prestashop installations (older ones), where this doen´t occur, only now in version 1.4.7. Solution: open classes/Mail.php Line 111 Replace $to = new Swift_Address($to, base64_encode($toName)); with $to = new Swift_Address($to, $toName); Link to comment Share on other sites More sharing options...
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