Paypal authorization failed with empty error message

[Tradition Cuisine]

Hi all,

 

I'm encountering an issue trying to configure Paypal in my testing environment.

 

I've installed Prestashop 1.4.7 with WAMPSERVER installed locally on my computer.

 

I've created a sandbox account in Paypal and have configured the Paypal module with the API parameters I've retrieved form Paypal.

 

In the Paypal order summary form (/paypal/payment/submit.php), after having clicked on "I confirm my command", I receive the following error message:

 

Paypal authorization failed

Please refer to logs:

1. Paypal answer:

2. ->

3. Paypal returned an error

 

I don't have anymore information in the message and the log tab in the back office does not contain any message.

 

I've aleady uninstalled / reinstalled the module as well as regenerated the API parameters with no more success.

 

I suspect something wrong or missing in WAMPSERVER configuration but I don't know where to look for.

 

Does anybody already encounter / fix this problem?

 

Moreover, the error message indicates to refer to logs. Where could I find log files with Paypal relative error (I've found nothing in Paypal folder)

 

Thanks in advance

[Tradition Cuisine]

After having enabled log feature, I get the following additional information:

1. Making new connection to 'api-3t.sandbox.paypal.com/nvp'
   
2. Connect failed with fsockopen method
   
3. PayPal response:
   
4. 0 ->
   
5. ->
   
6. PayPal returned an error
   

 

What could be wrong with the connexion to Paypal?

 

Thanks

[Tradition Cuisine]

I found the following while Googling my problem:

 

If you encountered the above error using Prestashop 1.4.0.17 with Paypal module version 2.1, do not worry!

Please check whether you have set up API parameters in the “

Settings

” tab under Paypal module (back-office). Try leaving the API password field blank too!

This should solves the above error messages you have seen.

 

I don't know why, but setting the API password field blank has fixed my problem !!!

[coverman]

Yes. Amazing. I was runing around for 3 hours dealing with checkout error so i left the password fiel in blank... did it. Thanks

[TheShaman]

I'm fairly new to prestashop and just working on my first site for it, got the very same problem, but this quick fix worked for me so it's just to say thanks!

[rethus]

I have the same error.

 

Paypal Version 3.6.5

PrestaShop 1.5.6.2

 

I can't leave the Api-Passwordfield blank (throws a popup with an error-message).

Hope someone can help me.

 

fsockopen is activated (curl deaktivated), so _connectByFSOCK is used.

 

An

gives: 

Ändere ich aber die fsockopen-Zeile auf:

erhalte ich folgende Meldung:

PayPal response:TIMESTAMP -> 2015-01-16T17:23:14ZL_ERRORCODE0 -> 10002L_SHORTMESSAGE0 -> Authentication/Authorization FailedL_LONGMESSAGE0 -> You do not have permissions to make this API callL_SEVERITYCODE0 -> Error

Hope somebody can help me to fix this.

[bellini13]

Why are you trying to leave the API password blank?

[NestorAcevedo]

I can't leave password field empty, error message says I have to complete all fields described on step 3

[bellini13]

I can't leave password field empty, error message says I have to complete all fields described on step 3

So what is your question?

[IrishGuy]

So what is your question?

 

I think he is trying to leave password blank as it was metioned earlier in the thread that removing the password solves the problem.

 

I am having issues that I get a 500 Internal Service error when I click to pay with paypal after the cart has been populated. Rang PayPal and they said it's not their issue as the website is never actually getting to them, rang hosting provider and they said it's not their issue as I am not on my own server. :( have no idea how to fix it. 

[ebea]

So what is your question?

Do you read in the thread before you answer, by yourself??

 

It's a problem for so many people, with the PayPal module (API) which don't work, for more reasons. So people here in Presta Forum, who ask questions, looks more or less desperately, for an answer! And to read what you wrote, do not make the day better!

[bellini13]

That solution was written 4 years ago, using a different version of Prestashop and a different version of the Paypal module.  Yet I am the one that has a reading disorder?

 

If you encountered the above error using Prestashop 1.4.0.17 with Paypal module version 2.1, do not worry!

 

[ebea]

If you read your own answer in #9 in the thread (old, or not), I see it posted at the 23 May 2016  -  That's why I reacted to your answer!

[bellini13]

My answer in #9 is not an answer, it is a question to NestorAcevedo

 

I asked him what his question was, to which he never replied. 

 

The point of the matter is that we are talking about a solution that applied to an old version of Prestashop, and an old version of the Paypal module.  So unless you are using those very old versions, then this solution does not apply to you...