paypal error 10415 and more

[cremeadmin]

Hi there,

I am facing an issue with Paypal error. The funds are successfully transferred to my paypal account but the customer received error message.

Also, my backoffice does not reflect the sales too therefore there is no invoice on my side. I am unable to see the customers messages too. This happened suddenly, I did not do any upgrade as well.

I also received an email by paypal.

Hi,

Error reporting from your PayPalAPI module

A client has encountered a problem with the module PayPalAPI, see the report:

<b>PayPal response:</b><br>TIMESTAMP -> 2012-02-19T16:36:06Z<br>L_ERRORCODE0 -> 10415<br>L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details.<br>L_LONGMESSAGE0 -> A successful transaction has already been completed for this token.<br>L_SEVERITYCODE0 -> Error

May you assist me to solve this problem? I am not sure where the problem lies.

For another customer, this is what I received:

PayPal response:

TIMESTAMP -> 2012-02-21T09:48:48Z

TRANSACTIONID -> 6UE07320CY641741B

TRANSACTIONTYPE -> cart

PAYMENTTYPE -> instant

ORDERTIME -> 2012-02-21T09:48:48Z

AMT -> 32.00

FEEAMT -> 1.59

TAXAMT -> 0.00

CURRENCYCODE -> SGD

PAYMENTSTATUS -> Completed

PENDINGREASON -> None

REASONCODE -> None

PROTECTIONELIGIBILITY -> Ineligible

INSURANCEOPTIONSELECTED -> false

SHIPPINGOPTIONISDEFAULT -> false

Order finished with PayPal!

This is urgent, someone please help me!