jeyjoo Posted February 22, 2012 Share Posted February 22, 2012 Hi, I use PS 1.4.6.2 I just successfully moved my shop out of development area and onto live website (by changing the base URL). However, the backoffice no longer displays correctly, which makes using the backoffice a little difficult. old development URL - http://it.jeyjoo.com/avc/prestashop/ New website URL - http://www.varaldocosmetica.it Can anyone advise please. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 22, 2012 Share Posted February 22, 2012 Hi jeyjoo, We're in the middle of doing some edits to this, but can you please check our guide here to ensure you've followed all of the necessary steps for moving your site? -Mike Link to comment Share on other sites More sharing options...
jeyjoo Posted February 23, 2012 Author Share Posted February 23, 2012 Hi jeyjoo, We're in the middle of doing some edits to this, but can you please check our guide here to ensure you've followed all of the necessary steps for moving your site? -Mike I seem to have done al of this. The problem occured the instant I transfered the shop. the folowing warning appears on my back office homepage. You are currently connected with the following domain name: it.jeyjoo.comThis domain is different from the main shop domain name set in "Preferences > SEO & URLs": www.varaldocosmetica.it Click here if you want to modify the main shop domain name However, as suggested above, to "modify the main shop domain" would be essentially going back to the development URL! Varaldocosmetica.it is the new domain. If it helps i can post a screen shot Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 23, 2012 Share Posted February 23, 2012 Yes, please post a screenshot so that I can get a better feel for what is going on with this. -Mike Link to comment Share on other sites More sharing options...
jeyjoo Posted February 24, 2012 Author Share Posted February 24, 2012 Yes, please post a screenshot so that I can get a better feel for what is going on with this. -Mike Attached 2 screen shots. A few syptoms of problem: poor page rendering Adding a CMS page doesnt offer WYSIWYG (just straight HTML as seem on attachement) Cant access modules Cant access translations Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 24, 2012 Share Posted February 24, 2012 And is this a brand new site, or is it one that has been live before and then upgraded? -Mike Link to comment Share on other sites More sharing options...
jeyjoo Posted February 26, 2012 Author Share Posted February 26, 2012 And is this a brand new site, or is it one that has been live before and then upgraded? -Mike The site was live before but built in Joomla (by a different company), and on a seperate server I developed the site ona seperate server with Prestashop. The old comapny (who have the domain) have simply redirected the DNS to my hosting. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 27, 2012 Share Posted February 27, 2012 Hi jeyjoo, In your config/config.inc.php file, can you please set "display_errors" to "on" and then reload the page and let me know if you get any error messages? -Mike Link to comment Share on other sites More sharing options...
jeyjoo Posted March 1, 2012 Author Share Posted March 1, 2012 Hi jeyjoo, In your config/config.inc.php file, can you please set "display_errors" to "on" and then reload the page and let me know if you get any error messages? -Mike Hi Mike, I have done this but no change. I still get error messages, and the backoffice is not displaying. I still logon to the admin panel via http://it.jeyjoo.com/avc/prestashop/admins/index.php Should I logon via http://www.varaldocosmetica.it/admins/login.php ??? (in which case how would I set up a new logon. Thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 1, 2012 Share Posted March 1, 2012 Hi Mike, I have done this but no change. I still get error messages, and the backoffice is not displaying. I still logon to the admin panel via http://it.jeyjoo.com...dmins/index.php Should I logon via http://www.varaldoco...dmins/login.php ??? (in which case how would I set up a new logon. Thanks It wouldn't hurt to give it a try. I would try it with your existing login information first, actually. There's no reason why it shouldn't work there. -Mike Link to comment Share on other sites More sharing options...
jeyjoo Posted March 1, 2012 Author Share Posted March 1, 2012 It wouldn't hurt to give it a try. I would try it with your existing login information first, actually. There's no reason why it shouldn't work there. -Mike Ok. I changed password and logged on via http://www.varaldocosmetica.it/admins/index.php and back in business. Thanks for your help Mike Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 1, 2012 Share Posted March 1, 2012 I'm glad I could help! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
Henrik Pantle Posted March 2, 2012 Share Posted March 2, 2012 so what did you do? i also have the prob with only html code displayed - i'm not the only one Link to comment Share on other sites More sharing options...
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