simpson7647 Posted February 22, 2012 Share Posted February 22, 2012 Hi all, ive got my website going and added vinyl lettering to it which I will create for the customer. I've already added the different categories of 'small', 'medium' and 'large' and currently added attribute for each of the colours. But I would like to add another for the font used but how could I do this? Thanks, Link to comment Share on other sites More sharing options...
simpson7647 Posted February 22, 2012 Author Share Posted February 22, 2012 bumpppp Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 22, 2012 Share Posted February 22, 2012 Hi simpson, All you need to do is add the fonts as a new Attributes group, and populate it with the various fonts you would like to offer. Then, just use the Combinations Generator to add it to your products! I hope this helps. -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted February 23, 2012 Author Share Posted February 23, 2012 Hi, Oh yeah! haha, Many thanks,! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 23, 2012 Share Posted February 23, 2012 Great, I'm glad I could help! I'll go ahead and mark this thread as solved for you. Happy Thursday! -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted February 24, 2012 Author Share Posted February 24, 2012 Hi, I know this has been marked as solved but ive got a problem. All was okay from adding the product and then okay after adding the first attribute, you could purchase it from the site etc. Although when I added the second attribute, the problems started, All I see now is : ' Availability: The product does not exist in this model. Please choose another.' What can I do to solve this please? Thanks, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 24, 2012 Share Posted February 24, 2012 Hi simpson, When you create a product using the Combinations Generator, you also need to make sure you edit the stock for every combination there instead. My guess is that at least one of those combinations has no stock, thus giving you that error. -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted February 24, 2012 Author Share Posted February 24, 2012 Ive made sure both conbinations have stock levels. Did I actually have to use any tool or anything to combine the attributes? or simply add them both? Thanks, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 24, 2012 Share Posted February 24, 2012 Can you post a screenshot of those stock levels so that I can take a look at this for you? -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted February 24, 2012 Author Share Posted February 24, 2012 Sure, 1 mo please thanks, Link to comment Share on other sites More sharing options...
simpson7647 Posted February 24, 2012 Author Share Posted February 24, 2012 http://imageshack.us/photo/my-images/546/errorimagep.png/ There we go, Many thanks, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 24, 2012 Share Posted February 24, 2012 Can you please take your site out of maintenance mode for a bit so that I can take a look at this for you? Additionally, which product should I look at? -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted February 24, 2012 Author Share Posted February 24, 2012 That's fine, I'll do that now. If you look at the 'lettering' section, all of the small, medium and large im having the problem with. thanks, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 24, 2012 Share Posted February 24, 2012 Hi simpson, I just took a look at this again, and I think I missed something originally on your screenshot. It looks like you generated your combinations incorrectly. Basically, you've generated each combination with a single attribute, instead of a combination of multiple attributes. Where your combinations are listed individually as: Color: Black Color: White Font: Cancun It should show up as: Color: Black, Font: Cancun and so on. The reason you are getting this error is because PrestaShop is looking for stock specific to each combination, and as of right now the appropriate combinations have no stock. Go back into the Combinations Generator, delete the current combinations and start over, highlighting everything you would like to combine in ALL attribute groups at once, and then click Generate. That should resolve this for you. I hope this helps. -Mike 1 Link to comment Share on other sites More sharing options...
simpson7647 Posted February 24, 2012 Author Share Posted February 24, 2012 Hi Mike, thanks for the reply. Ooo how do I combine them then please? I simply added the colours to the attribute and then added the sizes as well, I didn't do anything to do with combining. I don't see anything with 'generate'? Sorry, thanks again Link to comment Share on other sites More sharing options...
simpson7647 Posted February 24, 2012 Author Share Posted February 24, 2012 EDIT I simply went onto the product, clicking the generater and clicked generate and its worked! Cheers Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 24, 2012 Share Posted February 24, 2012 Hi Mike, thanks for the reply. Ooo how do I combine them then please? I simply added the colours to the attribute and then added the sizes as well, I didn't do anything to do with combining. I don't see anything with 'generate'? Sorry, thanks again See here. -Mike Ahh beat me to it. I'm glad you were able to resolve this. Happy Friday! -Mike 1 Link to comment Share on other sites More sharing options...
WinBoot Posted October 22, 2012 Share Posted October 22, 2012 I have tried everything, but i have the same error and this does not fix it. We sell coffee and only have 2 variables, that is "Ground" and "Beans". It always worked fine but now all of the sudden we get this error for all products with attributes. How can i fix this? Because now my entire store is down. Help would be Greatly appreciated !! Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 22, 2012 Share Posted October 22, 2012 Hello WinBoot, have you viewed the screencast here . What is the error that you receive? Link to comment Share on other sites More sharing options...
WinBoot Posted October 22, 2012 Share Posted October 22, 2012 (edited) On 10/22/2012 at 5:50 PM, Benjamin Utterback said: Hello WinBoot, have you viewed the screencast here . What is the error that you receive? Yes i did, and i have tried it numerous times now :s An actual examples on my website is https://www.koffiemakers.be I have used the generator and added quantity to both, but still doesn't work Edited April 21, 2024 by WinBoot (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 22, 2012 Share Posted October 22, 2012 Hello WinBoot, have you cleared your cache and cookies? This may help as well. Link to comment Share on other sites More sharing options...
WinBoot Posted October 22, 2012 Share Posted October 22, 2012 Hello WinBoot, have you cleared your cache and cookies? This may help as well. Just cleared them, and it seems to work perfectly fine now again. It's very strange actually since i had the same problem on my ipad and my mobile. Seems like i have to clear my cookies all day just to make sure i get the right interpretation of my webshop. But thanks for noting! Link to comment Share on other sites More sharing options...
WinBoot Posted October 22, 2012 Share Posted October 22, 2012 Actually looking further, i still have the problem for my other products, ex: http://www.koffietmolentje.be/4-geschenkpakketten Even when clearing my cache Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 22, 2012 Share Posted October 22, 2012 I am able to view your website, which products seem to have an error? Link to comment Share on other sites More sharing options...
WinBoot Posted October 22, 2012 Share Posted October 22, 2012 Santos, Décafeine, the "proefpakket" under "Geschenkpakketten, also the "Super-Dessert" when i change the selection to beans Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 22, 2012 Share Posted October 22, 2012 When I select these options, nothing changes. Is that that error you are mentioning or am I missing something. Thank you for the help. Link to comment Share on other sites More sharing options...
WinBoot Posted October 22, 2012 Share Posted October 22, 2012 The casual error i am having is: The product does not exist in this model. Please choose another. Sometimes i don't get the error untill i reload the page or select an option. I have cleared my cache multiple times on different devices and everywhere i have the same problem Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 22, 2012 Share Posted October 22, 2012 I'm not receiving this error at all for any product. Strange, let me keep trying. Link to comment Share on other sites More sharing options...
WinBoot Posted October 22, 2012 Share Posted October 22, 2012 This is what it looks like from my computer, even when cleared cache Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 22, 2012 Share Posted October 22, 2012 Hello WinBoot, When I went to Super Desert, I was able to switch between the two combinations and add each one to cart. This is strange. Link to comment Share on other sites More sharing options...
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