xpressive Posted March 26, 2009 Share Posted March 26, 2009 Hi all,just installed prestashop ... great code.But I have problems when the shop sends out emails.When I configure only to send out Textmails ... the mail is empty.When I configure to use HTML I receive something like this:\n<html>\n<head>\n <meta http-equiv="Content-Type" content="text/html; charset=utf-8">\n <title>Nachricht von qprice.de</title>\n</head>\n<body>\n \n..........Any hints?BRXpressive Link to comment Share on other sites More sharing options...
Leif Posted April 6, 2009 Share Posted April 6, 2009 First of all: PrestaShop looks really nice. But I have the same problem, which is critical, because the customers do not receive readable emails. I looked at the mail source and encountered that the html is encoded as entities. New line characters are also encoded: <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/1999/REC-html401-19991224/strict.dtd">\n<html>\n<head>\n ... Could anyone help me figuring out where this encoding takes place, so I might fix it? Oh and by the way: The module Mail alerts v1.1 works correctly, so I can receive nice mails, but the customers do not. Thanks in advance,Leif Link to comment Share on other sites More sharing options...
Hoodgrown Posted April 6, 2009 Share Posted April 6, 2009 Are you guys referring to newsletter emails or any emails the shop sends? Link to comment Share on other sites More sharing options...
Leif Posted April 7, 2009 Share Posted April 7, 2009 I haven't tested the newsletter yet, because I don't intend to use it.I am refering to every mail sent to a customer during an ordering process: order confirmations, awaiting payment, welcome mails ...For these mails, we have two bugs (I think): Wrong enconding if sent as HTML or completely empty if sent as plain text.Can you tell me where to find the templates for these mails? Link to comment Share on other sites More sharing options...
Leif Posted April 7, 2009 Share Posted April 7, 2009 To quote Professor Farnsworth: Good news everyone!I figured out the problem: The german templates contain this "doubled" encoded HTML. So the "bug" is in the german language pack. It seams like every *.html file in mails/de is wrong. I will decode them and attach them to this thread, so someone can replace them in the language pack.Thanks anyway. Link to comment Share on other sites More sharing options...
Leif Posted April 7, 2009 Share Posted April 7, 2009 Okay, I feel a little silly now. Not only because I keep replying to myself.One (hopefully last question): I could not install the language pack via the admin backend. The files could not be extracted. I checked all the file permissions and could not find any errors. So I uploaded and extracted the files myself. Might that be a problem? Are these HTML files decoded after upload by the admin backend? Link to comment Share on other sites More sharing options...
Hoodgrown Posted April 7, 2009 Share Posted April 7, 2009 I haven't tested the newsletter yet, because I don't intend to use it. Yea, I'm using a custom newsletter solution as well. Link to comment Share on other sites More sharing options...
kdk Posted April 7, 2009 Share Posted April 7, 2009 German? Prestashop? Hopefully not for Germany or Austria, you can not use prestashop in these Countries or any other state of the EU. Link to comment Share on other sites More sharing options...
Leif Posted April 7, 2009 Share Posted April 7, 2009 Hu? Why not? Legal restrictions? What am I missing here? Link to comment Share on other sites More sharing options...
kdk Posted April 7, 2009 Share Posted April 7, 2009 Before you put a lot of work in your shop use the search and read this topic:http://www.prestashop.com/forums/viewthread/15140/P0/general_discussion/to_the_prestashop_team_thank_youHave a special look at the developers reactions. Link to comment Share on other sites More sharing options...
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