product added to ajax from product page are not getting removed

[logicallimit]

Although I posted it to other topics also but have not received reply yet even after more than two days, so i thaught of starting new topic. I need urgent help. My site is www.digitallimit.in

 

Here is the summary of issue:

 

I am having problem with ajax cart. Products get added to it. But product added is not removed in

Also the ajax cart is not scrolling in IE8.

 

 

I observed one thing that when I add product from the product page, it does not get removed. If I am on a category page and I click on "Add" button to add a product directly from the list of product under that category, it can be removed from ajax cart. But if I add it from products page, it does not gets removed from ajax cart.

 

It can be checked at following URL:

Add this product from here http://www.digitalli...touchstone.html

it will not be removed if I click on "X" inside cart summary. Moreover product attribute details are also not shown in ajax cart for the products that I added from this page.

 

Now add the same product from this url: http://www.digitalli...p?id_category=9

The product is added, it's attributes are shown and when I click "X" against it, it gets removed.

 

The problem seems to be when I add product from product page.

I saw in the forums that many people are facing similar sort of issues to ajax cart and solution suggested is for enabling mb_split on server. I asked my host on this. They said it is not enabled on my account and can't be enabled as I have shared server. Further I have changed the code in the file "shared.mb_str_replace.php" as below:

 

//$parts = mb_split(preg_quote($search), $subject);

if (function_exists('mb_split')) {

$parts = mb_split(preg_quote($search), $subject);

} else {

$parts = split(preg_quote($search), $subject);

}

But this has also not helped me in resolving the issue.

 

Can somebody help me. I have enabled smarty debugging also, so that anybody who can look at the issue can debug easily. I have to make my site live ASAP all is well except this last moment issue of Ajax cart. And It came up just before I was going to declare my site live.

[logicallimit]

Anybody there who can help out ? Time is running out for me. I goota make my site live ASAP. Anybody from forum or prestashop support ?

[logicallimit]

Although I posted it to other topics also but have not received reply yet even after more than two days, so i thaught of starting new topic. I need urgent help. My site is www.digitallimit.in

 

Here is the summary of issue:

 

I am having problem with ajax cart. Products get added to it. But product added is not removed in

Also the ajax cart is not scrolling in IE8.

 

 

I observed one thing that when I add product from the product page, it does not get removed. If I am on a category page and I click on "Add" button to add a product directly from the list of product under that category, it can be removed from ajax cart. But if I add it from products page, it does not gets removed from ajax cart.

 

It can be checked at following URL:

Add this product from here http://www.digitalli...touchstone.html

it will not be removed if I click on "X" inside cart summary. Moreover product attribute details are also not shown in ajax cart for the products that I added from this page.

 

Now add the same product from this url: http://www.digitalli...p?id_category=9

The product is added, it's attributes are shown and when I click "X" against it, it gets removed.

 

The problem seems to be when I add product from product page.

I saw in the forums that many people are facing similar sort of issues to ajax cart and solution suggested is for enabling mb_split on server. I asked my host on this. They said it is not enabled on my account and can't be enabled as I have shared server. Further I have changed the code in the file "shared.mb_str_replace.php" as below:

 

//$parts = mb_split(preg_quote($search), $subject);

if (function_exists('mb_split')) {

$parts = mb_split(preg_quote($search), $subject);

} else {

$parts = split(preg_quote($search), $subject);

}

But this has also not helped me in resolving the issue.

 

Can somebody help me. I have enabled smarty debugging also, so that anybody who can look at the issue can debug easily. I have to make my site live ASAP all is well except this last moment issue of Ajax cart. And It came up just before I was going to declare my site live.

 

Anybody from prestashop looking to solve this problem and help me or am I too impatient in asking for help repetitively too quickly?

[logicallimit]

Is there anybody from anywhere in the world who can reply to this post? I mailed to prestashop developer who developed new default theme, but he has directed to use prestashop support. Unfortunately that is a paid support ? I raised a bug, no body assigned to it yet !!! I see that my first use of prestashop is turning into a nightmare. I have had far better experience in other e-commerce tools support forum like oscommerce, apache ofbiz. Their support staff monitored the posts in forum and if no body is replying, they cared to reply. But here it's so disappointing.

 

I see that there are lot of senior experts who have been replying to the problems raised in other posts, but no body has replied to this explicit post for this specific problem and other similar posts where I raised my problem.

 

This is so much disappointing. .

[logicallimit]

Nevermind if no body is the to help. What was disappointing to me was that nobody from prestashop even tried to drop a line of reply. So sad and disappointing. But nevertheless my site www.digitallimit.in is now live and I have done it without Ajax cart. A component full of unreliability and joke, suffering from similar problems for more than 2 years and still prestashop can't resolve it.

[Cobberdb]

I share your feelings Bhopal, I'm a newbie and have posted 3 posts on the same topic, cant upload backedup database to new shop and not one reply, sent many emails to Prestashop support, still no reply!!!!!

I think the best think is to go with someone else. this mob seems hopeless!!!!!!

[logicallimit]

Absolutely. In fact I sent messages to some most active and senior members requesting to help. But no body had a courtesy to reply and at least say that they can't help. Very sad state

[logicallimit]

I also found that people making themes and modules and after selling it , they don't give support. I found this in many posts. They ask to get support from prestashop. This should be taken up very seriously by prestashop management. Is only denting software image.