zaglebie Posted February 16, 2012 Share Posted February 16, 2012 I've tried to install new version of goodrelations module. I've uninstalled old version, uploaded new one and when i try to install it i get message "module is already installed" but there is no old module on back office module list, no files in modules folder so what the hell.. right now i don't have old module and i cant install new one Link to comment Share on other sites More sharing options...
s@fsoft Posted February 16, 2012 Share Posted February 16, 2012 Hi, Try with old module, try to get the old module and search for it. Reinstall it, and uninstall it. Then you can install the new module propoerly. If the problem persists, this must be a bug of the module, some records sticks in the DB, so you need to look for the mobile tab, and dele it manually. Hope this help. Link to comment Share on other sites More sharing options...
liquidesnake Posted February 16, 2012 Share Posted February 16, 2012 or reset your modules Link to comment Share on other sites More sharing options...
zaglebie Posted February 16, 2012 Author Share Posted February 16, 2012 reset modules ? how ? module is uninstalled not present in modules on back office, no files in modules folder so i should look at sql database and remove it from there ? Link to comment Share on other sites More sharing options...
liquidesnake Posted February 16, 2012 Share Posted February 16, 2012 once you click on the module tab look for "Reset", it just next to "filter". and then click on "reset", this should reset all of your modules. to get rid of a module, you should uninstall it first and then delete it. Link to comment Share on other sites More sharing options...
zaglebie Posted February 16, 2012 Author Share Posted February 16, 2012 like i said i've uninstalled module and all files are deleted. BUT i still get message that module is installed when i try to reinstall. i've looked at sql db and i cant find any sign of goodrelations module i'm stuck, where prestashop is keeping informations about installed modules ? Link to comment Share on other sites More sharing options...
GoodRelationsSupport Posted February 17, 2012 Share Posted February 17, 2012 Hi. zaglebie, could You tell me nb of module version You have installed before 1.3? Possibility fix: The module install info in database is under the "xx module" tab Search "GoodRelations" or "goodrelations" entry and remove it. Now You should be able to install 1.3 version. Tell me If You found this entry. Hope Yes. Link to comment Share on other sites More sharing options...
zaglebie Posted February 17, 2012 Author Share Posted February 17, 2012 i've removed entry in sql db and it worked, previously i got 1.0 now 1.3 but 1.3 is not working.. i cant save settings i get error all the time, something about limits. Link to comment Share on other sites More sharing options...
GoodRelationsSupport Posted February 20, 2012 Share Posted February 20, 2012 i've removed entry in sql db and it worked, previously i got 1.0 now 1.3 but 1.3 is not working.. i cant save settings i get error all the time, something about limits. Installing module from this link resolve this issue. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 20, 2012 Share Posted February 20, 2012 Installing module from this link resolve this issue. zaglebie, did this work for you? -Mike Link to comment Share on other sites More sharing options...
zaglebie Posted February 20, 2012 Author Share Posted February 20, 2012 no, still same error Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 20, 2012 Share Posted February 20, 2012 no, still same error I have PM'd GoodRelationsSupport and asked them to contact you directly in order to resolve this. Please let us know how it goes! -Mike Link to comment Share on other sites More sharing options...
zaglebie Posted February 21, 2012 Author Share Posted February 21, 2012 problem solved thank you Mike and Goodrelations support i cant really tell how to solve this problem because i have module in polish language so i dont know how to explain but if someone will have same problem then PM me and i will help Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 21, 2012 Share Posted February 21, 2012 Thanks zaglebie and GoodRelations! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
s@fsoft Posted February 22, 2012 Share Posted February 22, 2012 Happy to see that you have fixed your problem Congrats Link to comment Share on other sites More sharing options...
s@fsoft Posted February 22, 2012 Share Posted February 22, 2012 Maybe you will tell us briefly, how it worked? Link to comment Share on other sites More sharing options...
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