Store not loding

[lukeears]

Hi,

 

Apologies in advance if I am missing something very simple but have been wracking my brain all day

 

I have had a previous installation of Prestashop which worked no problems, however, I have just downloaded and installed another store on our servers but for some reason the store isnt loading

 

I can acess the back end portal with no issues, just the front of the store will not load

 

I have tried to upload a fresh version (4 actually) but still no change and i've also hooked it up to a database that I know works as my other prestashop store is running from the same db

 

Have also tried typing index.php after my domain but that still wont load

 

domain name store is on is: www.fy1designs.co.uk/indesign/wimbledonpizza/

 

installed prestashop 1.4.7.0

 

any help greatly appreciated

 

Thank you

[lukeears]

does ne1 know how i can resolve this issue, have now just bought a completely new domain - www.fy1designstest.co.uk

 

I have downloaded and installed a fresh version of prestashop an hour ago and uploaded it to my server but the store still isnt showing

 

I am still getting the same issue of my store not loading - the backoffice loads and works perfectly fine but the store isnt

 

Help greatly appreciated?

 

Thank you

[theme_designer]

Please just do the online installation. Do not local install and then move online.

[lukeears]

hi

 

it was the online installation that was done

 

i have gone through it again today on www.fy1designs.co.uk/indesign/wimbledonpizza

 

the admin area www.fy1designs.co.uk/indesign/wimbledonpizza/admin247 works fine, but the front end will not load for some reason??

 

===

 

this is the configuration page:

 

Server information

 

Prestashop version: 1.4.7.0

Server information: Windows NT build 6001 i586

Server software version: Microsoft-IIS/7.0

PHP version: 5.2.6

MySQL version: 5.0.95-log

Store information

 

Shop URL: http://www.fy1designs.co.uk/indesign/wimbledonpizza/

Current theme in use: prestashop

Mail configuration

 

Mail method: You are using the PHP mail() function.

Your information

 

Your web browser: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; yie8)

 

Check your configuration

Required parameters: OK

Optional parameters: OK

[lukeears]

Does ne1 have any ideas on this issue?

 

am still having the same problem, in ie: the page just tries to load and then times out and in firefox i get this error:

 

The page isn't redirecting properly

 

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

 

 

This problem can sometimes be caused by disabling or refusing to accept

cookies.

[nestawr]

Log into your backoffice, click 'preferences' and disable your shop. Then save and enable your shop. Clear your browser cache.

 

This worked for me.

[El Patron]

Turn on errors and see if what the error message is when the front office tries to load.

 

config/config.inc.php

 

change

@ini_set('display_errors', 'off');
to
@ini_set('display_errors', 'on');

 

ftp back up to your remote site and then navigate to your front office.