Apache takes Ownership of files - cannot change permissions

[Sanook]

Hello :-)


I've been having some problems with changing permissions on
my IMG folder (amongst others) and the files and folders inside it.

When I try to chmod to 0777 using my FTP program, I get the message
that I don't have permission to carry out this operation.

When I log on to my server, I find that the ownership of some files has been changed.
Current owner Apache.

I have to retake ownership of the files first.
After that I can chmod again.

This has happened 3 times this month.

Can anyone tell me if this is a prestashop problem?
Or is it my hosting company?


Thanks,


Sanook

[prestabase]

That would be an issue with your hosting company, the server is changing the ownership of your files for some reason.

[Sanook]

That would be an issue with your hosting company, the server is changing the ownership of your files for some reason.

Yeah was afraid of that already.

I can't really isolate the problem.
It occurs every now and then after I added or changed some products in my cataloque.

Normally things run smoothly, but sometimes I can't even view my shop anymore.
You don't have permission to view this page.

Will talk to my hosting company

Thanks for your reply, Prestabase.

Take care na :-)

Sanook

[Sanook]

Right now I cannot even connect to my site.
When I open it, it says:

"You don't have permission to access this document"

Since my (crappy) hosting company doesn't reply my mails, I was wondering if someone
knew why the server is taking over the ownership of my files?

Which apache? setting should be changed to prevent this from happening?

Thanks,


Sanook

[Romanouche]

Hi Sanook, did you find any solution to this problem. I am facing the same trouble. Everything was working fine for weeks and suddenly all folder and files created by prestashop were owned by apache, so i could not modify images, xml files and so on. If I install a module, I cannot delete the folder afterward if required, or i cannot modify any of its files.
The tech support of the hosting company says there is no solution.
Did you found any?

Regards

[Deviltry]

It's from the hosting company, i have the same issue. Using unix hosting with Plesk Control panel.

The fix to modify the part of the prestashop scripts that creates files and folders, but i don't know where / how.

PHP runs as user "apache" and obviously creates folders / files on the server with ownership to apache:apache. The only solution is to use the ftp function from the application to create folders / files.