mysolarstore Posted February 12, 2012 Share Posted February 12, 2012 Hi guys, I hope you can help me here.. I have no idea what changed, but I tried to log into the backend of my prestashop install, and it wouldn't let me in.. It's not giving me a password error, so I know the user name and password are correct. It seems to just keep bouncing me back to the login screen. If I keep hitting Login, it will eventually let me in, but then after about 10 seconds another login screen pops up and I get kicked out. Obviously not being able to log in is a major problem, and some urgent help would be great.. For ino, I have the latest Prestashop installed, and the front end seems fine.. Many Thanks, Carl Link to comment Share on other sites More sharing options...
tomerg3 Posted February 12, 2012 Share Posted February 12, 2012 What version of PS are you using? What host do you use? Link to comment Share on other sites More sharing options...
mysolarstore Posted February 13, 2012 Author Share Posted February 13, 2012 I'm using version 1.4.6.2 and it's hosted on iPage.com. I've never had a problem with the host before; I have a number of sites hosted with them, and they all seem fine... Link to comment Share on other sites More sharing options...
tomerg3 Posted February 13, 2012 Share Posted February 13, 2012 Do you have a static IP address, or is it dynamic? Have you tried a different browser? Link to comment Share on other sites More sharing options...
mysolarstore Posted February 14, 2012 Author Share Posted February 14, 2012 I have a dynamic IP address which has never casued a problem before. I have tried in the latest Firefox, IE9, IE8, Google Chrome and the problem seems to be the same in all browsers.. I have also tried on multiple different computers and the problem is still there.. Obviously this problem is getting quite serious now... Thanks for looking into it.. Link to comment Share on other sites More sharing options...
tomerg3 Posted February 14, 2012 Share Posted February 14, 2012 Try http://screencast.com/t/ctovCrlA Link to comment Share on other sites More sharing options...
mysolarstore Posted February 15, 2012 Author Share Posted February 15, 2012 Tomerg3, I think that actually worked!! Can't say thank you enough; that was causing me major problems not being able to get in for the last week.. Thanks again, Carl Link to comment Share on other sites More sharing options...
tomerg3 Posted February 15, 2012 Share Posted February 15, 2012 Glad to help, you should edit the subject of the first post and add [sOLVED] at the start. Link to comment Share on other sites More sharing options...
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