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How to update stock correctly?


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Hi,

 

I never manage to keep my stock correctly updated... must be doing something wrong. Can some please help me... :)

 

Scenario 1:

 

My stock is at this moment correct looks like this both in the webshop and "reality".

 

10 x Item1

1 x Item2

0 x Item3

 

Customer orders the following:

 

1 x Item1

1 x Item2

1 x Item3

 

 

The order goes into status "Out of Stock". I then order new goods from my suppliers and get a delivery of the following:

 

0 x Item1

5 x Item2

1 x Item3

 

How should now act to get it right?

  • First update stock and fill in all the items I've received including 1 x Item3 eventhough I know it's already sold and then change order status to "Preperation in progress"?
  • First handle the order, update it to "Preperation in progress" and "Shipped" and after that update the stock levels. Would I then have to go an correct all item quantities?

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