lubezneishii Posted February 10, 2012 Share Posted February 10, 2012 when I click on the link to load the install page I get the message "This application need you to activate javascript to correctly work" I need help. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 10, 2012 Share Posted February 10, 2012 Hi lubezneishii, What browser and version of that browser are you using? -Mike Link to comment Share on other sites More sharing options...
lubezneishii Posted February 10, 2012 Author Share Posted February 10, 2012 Chrome (17.0.963.46), Firefox, Safari, all of this have javascrip activated. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 10, 2012 Share Posted February 10, 2012 Hi lubezneishii, Can you please follow the directions to enable javascript in Chrome here and let me know if that resolves your issue? -Mike Link to comment Share on other sites More sharing options...
lubezneishii Posted February 10, 2012 Author Share Posted February 10, 2012 the problem remains Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 10, 2012 Share Posted February 10, 2012 Can you please PM me with your URL so that I can take a look at this for you? -Mike Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 10, 2012 Share Posted February 10, 2012 Hi lubezneishii I took a look at this for you, and it definitely should not look like that. It appears that you are missing the /css directory from your installation. Can you please check via FTP to see if you have a /css folder on the root of your site? -Mike Link to comment Share on other sites More sharing options...
lubezneishii Posted February 10, 2012 Author Share Posted February 10, 2012 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 10, 2012 Share Posted February 10, 2012 Can you please right click on that folder and tell me what the permissions are currently set as? -Mike Link to comment Share on other sites More sharing options...
lubezneishii Posted February 10, 2012 Author Share Posted February 10, 2012 the permissions - 755 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 10, 2012 Share Posted February 10, 2012 Can you also please check the permissions of your /js directory? This is not normal when it comes to the installation process, but I think we're close to getting to the bottom of this. -Mike Link to comment Share on other sites More sharing options...
lubezneishii Posted February 10, 2012 Author Share Posted February 10, 2012 755 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 10, 2012 Share Posted February 10, 2012 Hi lubezneishii, In that case, this appears to be an issue with one or more of your files having been corrupted during the install process. Can you please delete everything via FTP, download a fresh copy of the software by clicking here, and try to re-add the files and start the installation process again? If you have the same issue on a clean reinstall, you will likely need to check with your hosting provider to confirm that they meet PrestaShop's minimum requirements. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
lubezneishii Posted February 15, 2012 Author Share Posted February 15, 2012 the problem remains Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 15, 2012 Share Posted February 15, 2012 the problem remains And did you already contact your hosting provider to confirm that they meet our requirements? Who provides your hosting? -Mike Link to comment Share on other sites More sharing options...
lubezneishii Posted February 15, 2012 Author Share Posted February 15, 2012 our server: PHP 5.2.10-2ubuntu6.5 with Suhosin-Patch 0.9.7 (cli) (built: May 21 2010 06:30:21) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 15, 2012 Share Posted February 15, 2012 And did you already delete everything via FTP and reinstall from scratch? Your site is not loading any CSS styles, and this only happens with missing files and corrupted installations. -Mike Link to comment Share on other sites More sharing options...
moza Posted February 24, 2012 Share Posted February 24, 2012 Hi, On the file install/controller.js on line after the line (917) $("#noJavaScript").hide(); add this line alert('Javascript enable'); Re-try an install. Do you have an popup window with the message: "Javascript enable" Best regards, Link to comment Share on other sites More sharing options...
Himbo Posted September 5, 2012 Share Posted September 5, 2012 (edited) Hi, I am having the same issue. It all started with variations in my website, firstly the catagories would appear and disapear, without changing anything in the back end. Then I changed the template, to try to rectify the problem. As soon as I did this, the whole site went blank. Stupidly, I hadn't created a database backup. I did however download all the files. So I re uploaded all the files, still a blank site. The whole thing, was a white page, including the source code. So, I renamed the resident folder on my server and re uploaded the whole prestashop, fresh. Now I can only see a blank page with : This application needs you to activate Javascript to correctly work. PrestaShop Forums | PrestaShop.com | Contact us! | © 2007-2012 I have tried in Chrome, i usually use firefox. I have ensured java is enabled on both browsers. So, now I am attempting to re install the newest download, V 1.4.9 This seems to have fixed the issue, however sadly I have lost the hundreds of hours work loading products. This isn't my first prestashop, I also host my own websites with hostgator, however, I am a hobbyist, not a professional hosting company, so asking me to change xyz on my servers is useless unless you write instructions in very small dolly steps. Just thought I would let you know its not an isolated incident and how I 'fixed' it. I love prestashop, but now I am nervous about trusting it. :-( Edited September 5, 2012 by Himbo (see edit history) Link to comment Share on other sites More sharing options...
Bagow Posted January 6, 2013 Share Posted January 6, 2013 (edited) I have same problem... This application needs you to activate Javascript to correctly work. Updating 1.4.4 to 1.4.9 Edited January 6, 2013 by Bagow (see edit history) Link to comment Share on other sites More sharing options...
adang darojat Posted March 8, 2013 Share Posted March 8, 2013 Hi mike please help me i'll have some problem from my website prestashop v 1.5.3 and i'll have a blank page on URL and i can't acces login admin prestasop. and login from cPanel is working have no problem Please HELP ME ! Link to comment Share on other sites More sharing options...
sandsales Posted March 10, 2013 Share Posted March 10, 2013 i have exacly the same problem Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now