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Picture disappear/lose after transfer file


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Hi all,

 

I need someone help me. Mu hosting provider make a transfer file from sub domain to main domain. After all done, all my book picture lose and disappear. Here is the problem http://belibukuonline.com.my/

 

Anyone can help me to solve this problem. Because more than 1,500 picture here. It take time to insert manually. Please help me.....

 

Regards,

Adli Yusof

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I cannot replicate this issue. All pictures show fine at this end.

 

Home

Product

 

Hi PrestaShop Fanatic,

 

Thanks for your anwer. After I posted this question, I manually put the image 1 by 1. At this time I put more than 30 picture but there is 1000 picture still in the problem. Yoy can refer here http://belibukuonline.com.my/6-alaf-21 and all the categories in there.

 

Can you guide me how to solve this problem because my hosting provider can not solve this problem.

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Hi PrestaShop Fanatic
No, I am not

 

Try this

 

Turn off caching and turn on force compile (BO > Preferences > Performance)

Clear all files in /tools/smarty/compile/ directory except index.php

Make sure you domain name and domain name SSL are correct (Back Office > Preferences > SEO & URLs)

Ensure Friendly URL is checked ((Back Office > Preferences > SEO & URLs)

Regenerate .htaccess with Friendly URL checked (Back Office > Tools > Generators)

Regenerate images (Back Office > Preferences > Images)

 

Does it work now?

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No, I am not

 

Try this

 

Turn off caching and turn on force compile (BO > Preferences > Performance)

Clear all files in /tools/smarty/compile/ directory except index.php

 

Does it work now?

 

Means, I must delete all 300+ file here except index.php?

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Means, I must delete all 300+ file here except index.php?

Yes true. They are just compiled files kept to save time (this is what compile setting does). They will be compiled/regenerated again first time a call is made for the relevant page

 

Once more, you do not need to send a PM as well as asking the question here.

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Yes true. They are just compiled files kept to save time (this is what compile setting does). They will be compiled/regenerated again first time a call is made for the relevant page

 

Once more, you do not need to send a PM as well as asking the question here.

 

I follow all the step but there are 2 errors come out. pls refer the attachment below and the problem still same.

 

post-215207-0-97276500-1329136934_thumb.png

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