peter.marius Posted February 8, 2012 Share Posted February 8, 2012 After upgrade all my clients have lost their loyalty points even if the module is active and settings are set. Also, new clients are not getting this points. What can be wrong? Thank you! Link to comment Share on other sites More sharing options...
bellini13 Posted February 8, 2012 Share Posted February 8, 2012 did you make a backup of your database prior to performing the upgrade? If not, shame on you, start performing backups regularly. at this point you are screwed. if you did, great, import that database backup into a temporary database and search for a tables named ps_loyalty. you will need to export those tables from your temporary database and the import them into your live database. for some reason, when you did the upgrade, the loyalty module was uninstalled. the module delete's those tables when it is uninstalled. Link to comment Share on other sites More sharing options...
peter.marius Posted February 14, 2012 Author Share Posted February 14, 2012 Thank you! This was the solving! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now