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bank wire transfer NO confirmed for 10 days


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addons order number #049790. i have sent 230 euro for modules on 19th january. last time bank wire transfer took only for 3days. now i am waiting for 14days to be confirmed by prestashop. my bank (HSBC) told me the payment already transfered to the presta sa account in france. so i can't cancel the payment or request the refund. i am really worry about where my money is.. and my shop has bugs and errors on <visits and visitors section> <paypal module> <luanguage module>. i have asked to fix these problems since 23th there was no support until now. i am kind of dissapointed and upset.

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