babushkadesigns Posted February 1, 2012 Share Posted February 1, 2012 hi there, i am using prestashop 1.4.3 i am having issues with configuring the shipping part of my site. i have done everything recommended and cant find the problem. i have chosen to sell products depending on the weight range. when i add a product to the shopping cart all carriers are listed in the shipping choices, which is not supposed to happen. i suspect that it is reverting to the out of range behaviour and applies the cost of the highest defined range. http://s1084.photobucket.com/albums/j416/stellabay11/prestashop/ i need help in fixing this issue. thank you everyone in advance. Effie Link to comment Share on other sites More sharing options...
shacker Posted February 1, 2012 Share Posted February 1, 2012 you have configured all the weight ranges for the carriers.? you need to select to disabel the carrier in the carrier configuration if this is out of range Link to comment Share on other sites More sharing options...
babushkadesigns Posted February 2, 2012 Author Share Posted February 2, 2012 thank you this problem is fixed, but now i have a new problem. when someone puts items in their shopping cart, how do i set the order of the carriers so that the cheapest rate is the default. the link below has screenshots http://s1084.photobucket.com/albums/j416/stellabay11/prestashop/ Link to comment Share on other sites More sharing options...
shacker Posted February 2, 2012 Share Posted February 2, 2012 in the configuration of the carrier or in the module you dont have the option? i never use this carrier Link to comment Share on other sites More sharing options...
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