cheap gaming pcs Posted January 29, 2012 Share Posted January 29, 2012 Hi Im seeing if anyone could help with my shipping cost problem Shipping set to According to total weight Europe 0kg to 5kg 5kg to 7kg 7kg to 10kg Europe £ 10.00 £ 25.00 £ 35.00 when the customer orders a product at 3 Kg the shipping cost is coming up at £14.95 When it should be £10.00 when the customer orders a product at 7 Kg the shipping cost is coming up at £ 44.99 When it should be £ 25.00 If the customer orders 10 items at 7 Kg The delivery is still £ 44.99 Thanks for your help Gary Link to comment Share on other sites More sharing options...
Dave L Posted January 29, 2012 Share Posted January 29, 2012 Make sure there are no values in the 'additional shipping cost' field in your produtct details. Otherwise it's difficult to advise without seeing all of the settings in shipping. Can you post screen shots of these: Weight ranges, Fees by carrier. Your carrier. Link to comment Share on other sites More sharing options...
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