masmaz Posted January 24, 2012 Share Posted January 24, 2012 I made a new website on a different folder, when I finished the set in the root, I changed the configuration in config file ... I deleted the cache etc etc ... I enter the admin side, while the front side I see only a blank page ... I also tried to make from scratch ainstallazione prestashop but the result is not changed ... Alwaysblank page .... WHY?? regards max Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 24, 2012 Share Posted January 24, 2012 Hi Max, Can you please check the permissions for this new folder? This is often a permission-based issue, as you can see here and here. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
masmaz Posted January 24, 2012 Author Share Posted January 24, 2012 Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/web/htdocs/www.XXXXXXX/home/modules/blockuserinfo/blockuserinfo.tpl" on line 3 ".style1 {color: #FFFFFF}" - Unexpected ": ", expected one of: "}" , " "' in /web/htdocs/www.XXXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:431 Stack trace: #0 /web/htdocs/www.XXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templateparser.php(2855): Smarty_Internal_TemplateCompilerBase->trigger_template_error() #1 /web/htdocs/www.XXXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templateparser.php(2920): Smarty_Internal_Templateparser->yy_syntax_error(2, ': ') #2 /web/htdocs/www.XXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(51): Smarty_Internal_Templateparser->doParse(2, ': ') #3 /web/htdocs/www.XXXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(82): Smarty_Internal_SmartyTemplateCompiler->doCompile( in /web/htdocs/www.XXXXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 431 this errors... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 24, 2012 Share Posted January 24, 2012 this errors... Did you try the suggestion I posted above? Your response doesn't seem to be related to what I recommended this morning. -Mike Link to comment Share on other sites More sharing options...
masmaz Posted January 24, 2012 Author Share Posted January 24, 2012 the link you gave me speak almost the same thing ... but do not give solutions ... speak to chmod 775 or 777 my permissions to the folders shown are 777, but does not work... :-( Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 24, 2012 Share Posted January 24, 2012 the link you gave me speak almost the same thing ... but do not give solutions ... speak to chmod 775 or 777 my permissions to the folders shown are 777, but does not work... :-( Could you PM me with your website URL, along with the contents of your config file? Copy/paste is fine. -Mike Link to comment Share on other sites More sharing options...
masmaz Posted January 24, 2012 Author Share Posted January 24, 2012 I can not understand, because if I put the website under a folder works, but if I put it in the root does not work Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 24, 2012 Share Posted January 24, 2012 Hi Max, Is your Front Office showing a completely blank page, or are you getting an error message? -Mike Link to comment Share on other sites More sharing options...
masmaz Posted January 24, 2012 Author Share Posted January 24, 2012 I put it off now on now you from the mistake that I've written before .... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 24, 2012 Share Posted January 24, 2012 Ahh I see, that wasn't really clear before. But the config information you're sending me over PM keeps showing up completely blank, so I'm not sure what to recommend for you until I get that information. -Mike Link to comment Share on other sites More sharing options...
masmaz Posted January 24, 2012 Author Share Posted January 24, 2012 is on: /* Debug only */ @ini_set('display_errors', 'on'); necessarily have to see the errors Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/web/htdocs/www.XXXXXXXX/home/modules/blockuserinfo/blockuserinfo.tpl" on line 3 ".style1 {color: #FFFFFF}" - Unexpected ": ", expected one of: "}" , " "' in /web/htdocs/www.XXXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:431 Stack trace: #0 /web/htdocs/www.XXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templateparser.php(2855): Smarty_Internal_TemplateCompilerBase->trigger_template_error() #1 /web/htdocs/www.XXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templateparser.php(2920): Smarty_Internal_Templateparser->yy_syntax_error(2, ': ') #2 /web/htdocs/www.XXXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(51): Smarty_Internal_Templateparser->doParse(2, ': ') #3 /web/htdocs/www.XXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(82): Smarty_Internal_SmartyTemplateCompiler->doCompile( in /web/htdocs/www.XXXXXXXX/home/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 431 Link to comment Share on other sites More sharing options...
masmaz Posted January 25, 2012 Author Share Posted January 25, 2012 I solved this way I scaricatio the original version of prestashop, it installed and now the site is seen. hours I'm slowly putting my theme and transferred my database ... Unfortunately many things I doover again ... the problem of prestashop, depends in transferring an installation from one folder to another folder... I noticed that it is a known issue among users of prestashop ... I found a lot of requests for helpwith this problem and many have no solution .... IS VERY IMPORTANT TO TAKE ACTION TO CHANGE THIS PROBLEM ALL DEPENDS TO "SMARTY" AND SMARTY_V2" FOLDER Link to comment Share on other sites More sharing options...
mmsh Posted January 31, 2012 Share Posted January 31, 2012 i have a similar problem...i buyed a dedicated server and transfered my entire old httpdocs folder to the new server. I also restored every mysql backup for the databases with correct names, usernames and passwords. I can't use the old domain yet, 'cause i'm in production for that, but the new IP is good to browse. Now i'm able to see back office but not front office, always a blank page even if i set @ini_set('display_errors', 'On'); define('_PS_DEBUG_SQL_', true); into config.inc.php can be something related to settings.inc.php and _COOKIE_KEY_ ..._RIJNDAEL_KEY_ ??? please help. thanks Link to comment Share on other sites More sharing options...
mmsh Posted January 31, 2012 Share Posted January 31, 2012 if i try to change something into performance i receive the following: Warning: file_put_contents(/home/demo/www/it/admin23/tabs/../../config/settings.inc.php) [function.file-put-contents]: failed to open stream: Permission denied in /home/demo/www/it/admin23/tabs/AdminPerformance.php on line 137 what's wrong? Link to comment Share on other sites More sharing options...
mmsh Posted January 31, 2012 Share Posted January 31, 2012 who knows why in the old ftp filezilla views the permissions like -rw-r--r-- for some files and the new are adfrw (0755) for the same files instead??? is it important? how to avoid? Nevermind: it's about the ftp protocol, i used port 22 and now is 21... but i prefer sftp on 22 Link to comment Share on other sites More sharing options...
mmsh Posted January 31, 2012 Share Posted January 31, 2012 i found: in my case it was php mbstring disabled... i had to do a yum install to enable it... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 31, 2012 Share Posted January 31, 2012 Thanks mmsh! -Mike Link to comment Share on other sites More sharing options...
akcessoreez Posted May 27, 2013 Share Posted May 27, 2013 My website is also blank after fresh installation. However I kept my old database. Not sure what the problem is. My backoffice is fine. Any recommendations? I tried the stuff below but it doesnt seem to solve my issue. Link to comment Share on other sites More sharing options...
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