SSL Certificate Problem

[cankart]

Hi

I've got presta 1.4.6.2

I installed ssl on my site.

I can see page as https://mysite.com/_index.html

However when I clicked in presta backoffice in prefences section; "Enable SSL

Please click here to use HTTPS protocol before enabling SSL." it gives that error:

 

Internal Server Error

 

The server encountered an internal error or misconfiguration and was unable to complete your request.

 

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

 

More information about this error may be available in the server error log.

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.21 (Unix) mod_ssl/2.2.21 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at domain.co.uk Port 443

 

what should I do?

 

Thanks...

[topig]

Hi,

 

Anyone can post a step-by-step guide how to implement SSL with Prestashop?

 

I have the certificate installed on the server and all my files in http folder. When I enable SSL in the backend of Prestashop website dissapears. I think requests are send to https folder. If I move all content to https folder then I can only access website typing https at the browser command line, but anyway lock is not displayed in browser's address bar.

 

I have two folders, http and https, at my disposal on webserver. What should I do to let just parts of my website, ie payment part and user login part, to be encrypted?

 

Thanks.

[topig]

Still waiting for reply.

[BWT]

I have the same issue with the same version.

 

UPDATE: I just found out that my ssl is still not finished setting up on the domain and could take up to 72 hours, if you have just installed your ssl on your domain than you also might have to wait a bit.

[topig]

Where did you put website files? In http or in https folder?

[BWT]

What kind of SSL are you using? Have you tried to ask your hosting company to re-install the SSL on the domain also I found out that it can take up to 72 full hours for the install to complete on the domain and in that time you will see the error display as you have written above. Just a few suggestions hope they help!

[fazee]

I was doing it yesterday.

Depending on what is your webserver setup you need to make sure that virtual host on port 443 points to the same directory.

It can be caused by a number of issues - ServerName directive etc....

You can test if your SSL is installed correctly here:

http://www.sslshopper.com/ssl-checker.html

 

then come back and paste your output to make sure http server is configured properly.

Also, in prestashop database there is table called PS_SHOP_DOMAINS_SSL which must be domainname given to CA when they signed your crt.

Good luck

[BWT]

Thanks for the help I got mine to work the other day the right way. I was trying to enable the https before the ssl was finished installing on the domain I thought that after 24 hours it would have been done however it wasn't and I got the error but thankfully the problem was solved just by waiting a little longer before enabling the back office.