meecusbox Posted January 18, 2012 Share Posted January 18, 2012 Hello, I upgraded my PS from version 1.3.X.X to 1.4.6.2 last Dec. It did not have any problem until I tried to change the theme to the PS 1.5 new version (not the beta version of the shop). I understand the new theme compatible from the PrestaShop version 1.4.5. So, it should not make any problem. The new theme was imported with the theme importer (and with some new modules being installed, old modules being disabled and transplanted). My backoffice showed the new theme was installed successfully. I then went to the FO of my website and find that the page shows HTTP Error 500 Internal server problem. I thought it was the problem that I did not manage the correct hooks for some modules (being mentioned in the doc file). So, I tried changing them from the BO and went to FO again. But, no luck. Same error message appears. I have searched in the forum for the problem but still have no idea of what is happening. Is it related to problem about Smarty? Server? Chmod? I appreciate if anyone can give a hand or hint for the situation. Thanks in advance. Regards, Josephine Link to comment Share on other sites More sharing options...
Carl Favre Posted January 18, 2012 Share Posted January 18, 2012 Hello meecusbox, Could you give me in PM your back-office credentials so I can take a look? Link to comment Share on other sites More sharing options...
meecusbox Posted January 19, 2012 Author Share Posted January 19, 2012 Hello Carl Favre, Thanks for your reply. I have just sent the PM to you. Regards, Josephine Link to comment Share on other sites More sharing options...
Carl Favre Posted January 19, 2012 Share Posted January 19, 2012 Hi Josephine, You were using smarty 2 in your preferences, it is the reason it did not work. Take a look now, it should be ok. But you still have to tweak the theme (blocks not at the good place ,etc). Link to comment Share on other sites More sharing options...
meecusbox Posted January 19, 2012 Author Share Posted January 19, 2012 Got it. Thanks Carl for your help. Really apprceciate~! Link to comment Share on other sites More sharing options...
charlie123 Posted January 19, 2012 Share Posted January 19, 2012 Hi I have similar problem. I've installed new prestashop theme, everything seems to be correct but when I enable prestashop_new theme than I have ERROR 500 in front office and I can't access my website. Back office is working fine tho. Please help. Thank you EDIT Changed to smarty 3 and it works, thanks Link to comment Share on other sites More sharing options...
wokan09 Posted September 23, 2014 Share Posted September 23, 2014 Maybe I am useless but...how can i enable SMARTY 3? Thanks a lot Link to comment Share on other sites More sharing options...
Alhambra Inflatable Posted September 24, 2014 Share Posted September 24, 2014 Hola estaba guardando un producto en mi tienda prestashop 1.6 y me ha dado error 500 lo tengo subido por hostinger alguien puede ayudarme por favor Link to comment Share on other sites More sharing options...
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