Lem Posted January 14, 2012 Share Posted January 14, 2012 This is a continuation of this thread http://www.prestasho...-addons-refund/ which you kindly locked after posting; Hello, As I told you by mail, I sent a message to the developer and as i'm writing this, he's sending you the new module by mail on your gmail mailbox. Don't hesitate to exchange messages with him if there's any issue. Thanks. This however, is a total fabrication! I have had no contact whatsoever from your developer and continue to be given the run-around about getting a refund. Why do this? All it does is further sour an already unpleasant experience. It's now over 6 six weeks since I originally requested a refund and despite emails that you 'are working on it' or 'processing the refund now', we have got nowhere with this. Come on guys, I paid by paypal. It's hardly an onerous procedure to issue a refund! Prestashop need to take a long hard look at how Addons operates. Presently, both customers and developers are getting a raw deal. I certainly will be sticking with the independent module retailers in future. 2 Link to comment Share on other sites More sharing options...
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