ceostos Posted January 12, 2012 Share Posted January 12, 2012 The newsletter block does not work, for some reason when our customers tried to subscribe, the page showed an error "error during subscription" does anyone know how to fix this issue? Thanks Carlos Link to comment Share on other sites More sharing options...
LisaAnn Posted January 12, 2012 Share Posted January 12, 2012 I can fix this issue but I couldn't understand it really, what block you are talking about? Link to comment Share on other sites More sharing options...
ceostos Posted January 13, 2012 Author Share Posted January 13, 2012 I activated the newsletter block where my customer can subscribe directly from my website, Newsletter email Subscribe Ok Well, when my customer tried they received an error message right when the click "OK" Can you help me with this? I was wondering if because I need to buy a newsletter module? Thanks, Carlos Link to comment Share on other sites More sharing options...
markthedoc Posted March 8, 2012 Share Posted March 8, 2012 I'm also having the same problem with this on Prestashop 1.4.7.0. I'm getting back the message 'Error during subscription'. Can anyone help please? Link to comment Share on other sites More sharing options...
Groove Posted March 8, 2012 Share Posted March 8, 2012 Hi you will need to activate the Newsletter v2.0 by PrestaShop module under the "Administration" section in the modules as well as the front office newsletter block. All the best Chris Link to comment Share on other sites More sharing options...
markthedoc Posted March 8, 2012 Share Posted March 8, 2012 Hi you will need to activate the Newsletter v2.0 by PrestaShop module under the "Administration" section in the modules as well as the front office newsletter block. All the best Chris Thanks for the help Chris but I had that activated as well. In the end I uninstalled the module, downloaded it again and installed it and it's working now! Link to comment Share on other sites More sharing options...
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