guest* Posted January 12, 2012 Share Posted January 12, 2012 I don't know why, but my Shop stopped to work, without doing any change. on BO all invoicing and shipping address from orders disappeared. I have there only the Name without any other date. If I click there for change address, so only the fields customer VAT-no Alias Name mobile-phone other no. are available. Adresses are all not available (but they are in the DB and also in the listing of the addresses). When somebody place an order, so only with the method "one page checkout" selected this is possible. The other method, used before, do not show too the delivery adress and invoice addresses anymore. Only the Name is available there. I checked FTP for changed files. No change. I back-uped my DB from yesterday. No change. Could be the problem a missing script, or a non working script on the server ? It was instable this morning and after this I have the problem. Data are in DB, but not available fronted and also not on orders. Please, can somebody give me a quick help. I'm blocked and cannot write any invoice. Link to comment Share on other sites More sharing options...
guest* Posted January 12, 2012 Author Share Posted January 12, 2012 ----- deleted --- Link to comment Share on other sites More sharing options...
guest* Posted January 12, 2012 Author Share Posted January 12, 2012 Solved by myself. I had some time-out problems today on the server. It seems, that some of the scripts were reset. I added all of the mising values to Back Office > Shipping > Countries again and voilá, all working again. Link to comment Share on other sites More sharing options...
ibe Posted June 3, 2012 Share Posted June 3, 2012 Hello cd2500, Thank you! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now