PrestaMagic Posted January 7, 2012 Share Posted January 7, 2012 Hi guys, I bought a module from the addons site, and it has been over 1 day and my order still says it is "awaiting validation". I have contacted them 3 times to get what I paid for and no response. This makes it very hard to purchase a module from Prestashop. Have you had similar experience? Link to comment Share on other sites More sharing options...
bellini13 Posted January 8, 2012 Share Posted January 8, 2012 Have you contacted prestashop directly? this forum is really for third party paid addons, not for those purchased on the official store. Link to comment Share on other sites More sharing options...
PrestaMagic Posted January 8, 2012 Author Share Posted January 8, 2012 I have, thrice. They haven't gotten back to me. As a developer of modules, you should be aware of how they operate from the customer's perspective. Link to comment Share on other sites More sharing options...
bellini13 Posted January 8, 2012 Share Posted January 8, 2012 awaiting validation typically means that module developer has made an update, and is waiting for the prestashop team to validate it. perhaps try to speak with Mike Kranzler Link to comment Share on other sites More sharing options...
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