solarman Posted January 4, 2012 Share Posted January 4, 2012 Hi, Firstly, Happy New Year to all. I am using Prestashop version 1.4.6.2 and all but one thing is working well. When a customer submits and order i do not receive anything by way or Order notification sent to my email however the customer does. The only way i find out is when i receive a Paypal receipt or check each day manually should the customer opt for direct deposit. I also setup a dummy account and purchased items for myself, order confirmations were sent out to the buyer, shipped email was sent out to the buyer but no confirmations sent to the shipper about the order full stop. Test emails come through to the shipper without a problem so i feel it's a setting somewhere that i cannot find that enables both buyer and shipper to receive an order confirmation, at this stage on the buyer receives it. Can anyone help with this issue? Cheers. Link to comment Share on other sites More sharing options...
El Patron Posted January 4, 2012 Share Posted January 4, 2012 Hi, from your back office, select modules and find mail alerts. enable it and then select configure. I'm not sure why this isn't enabled on install, but it isn't. Link to comment Share on other sites More sharing options...
solarman Posted January 5, 2012 Author Share Posted January 5, 2012 Thanks, perfect answer and all sorted. Link to comment Share on other sites More sharing options...
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