goodboy88 Posted January 3, 2012 Share Posted January 3, 2012 After a disaster upgrading my shop i plan to uninstall it and reinstall it back. Now i had a completely new shop which is v1.4.6.2 but however there is no upgrade tab on it under tools. How to make it to appear so that in future i can upgrade my shop? Link to comment Share on other sites More sharing options...
Guest Stephen Bromfield Posted January 3, 2012 Share Posted January 3, 2012 Hi goodboy88, Please refer to this page. This is the update module and you should know that this feature is still experimental. I hope this helps. -Stephen Link to comment Share on other sites More sharing options...
doekia Posted January 3, 2012 Share Posted January 3, 2012 The upgrade tab has been superseded by the module autoupgrade. Bear in mind this is still experimental. Best, (d)oekia Link to comment Share on other sites More sharing options...
goodboy88 Posted January 3, 2012 Author Share Posted January 3, 2012 Hi Stephen Bromfield, Which page you are talking about as there are so many pages on it? Besides, i'm talking about how to make the upgrade tab appear. There should be upgrade button for me to click under tools but there is totally no upgrade button for me to click on it. In my case, i totally cannot find the upgrade words on it. What i'm trying to say is once i click on the tools there should be an upgrade button for me to click right but there don't have this button for me to select. Link to comment Share on other sites More sharing options...
goodboy88 Posted January 3, 2012 Author Share Posted January 3, 2012 Hi doekia, No upgrade button. Then in future i want to use auto upgrade then how? Link to comment Share on other sites More sharing options...
doekia Posted January 3, 2012 Share Posted January 3, 2012 Go to the module page, select the autoupgrade module, install if needed use the configure link... Let me re-emphase - this is better but still experimental feature as of 1.4.6.2 Link to comment Share on other sites More sharing options...
goodboy88 Posted January 3, 2012 Author Share Posted January 3, 2012 Oh no i found out that once i logout and then try to login again fail to do so. it mention password incorrect. Before this i try to login fail also but i choose forget password to send me a new passowd to me and it works. after that i logout and login again fail to do so and it mention incorrect password. Please help how to solve this problem? It is a bug? Link to comment Share on other sites More sharing options...
Guest Stephen Bromfield Posted January 3, 2012 Share Posted January 3, 2012 Did you install anything new or did this just happen. Link to comment Share on other sites More sharing options...
goodboy88 Posted January 3, 2012 Author Share Posted January 3, 2012 Hi Stephen, This is a completely new install. Before that i uninstall the old one then install this new one then got this problem already. Link to comment Share on other sites More sharing options...
doekia Posted January 3, 2012 Share Posted January 3, 2012 Sorry, I can bearly understand your problem. Did you get your problem after upgrade? Did you let the upgrade to complete? Does your shop in maintenance mode actually? PM me so you can give me some access I'll look, at your problem Link to comment Share on other sites More sharing options...
doekia Posted January 3, 2012 Share Posted January 3, 2012 already? do you mean before with the old install? or just now with the new one? Link to comment Share on other sites More sharing options...
goodboy88 Posted January 3, 2012 Author Share Posted January 3, 2012 Hi doekia, This is a completely a new install after uninstall the old one not upgrade. Yes my shop in maintenance mode. This happen in my new one. Link to comment Share on other sites More sharing options...
Guest Stephen Bromfield Posted January 3, 2012 Share Posted January 3, 2012 So let me just make sure I understand, you have a new install of PrestaShop. After the install your login info was not correct and you reset your password. You were able to login once more, but then the password didn't work again after loging out. This is what happened? Link to comment Share on other sites More sharing options...
goodboy88 Posted January 4, 2012 Author Share Posted January 4, 2012 Hi Stephen, Your are completely correct. So what can i do? Link to comment Share on other sites More sharing options...
doekia Posted January 4, 2012 Share Posted January 4, 2012 Suggestion: 1/ Clear/purge your browser cookies 2/ Be sure to use your canonical url (www.shopname.com/admin_XYZ) If nothing work, try regenerate a password. If still no luck I suggest you PM your FTP access so I can have a look. Best, (d)oekia Link to comment Share on other sites More sharing options...
Guest Stephen Bromfield Posted January 4, 2012 Share Posted January 4, 2012 Lets try to do a test. Do you have phpadmin installed? If you do, reset your password and then look at the database table called ps_employee. In this table there will be all of your login information, take note of what is being stored in the password field. Open another tab in your browser and then login to your back office. Next log out of your back office and try to log back in. If you can't log back in, go back to phpmyadmin and look at the ps_employee table again and check to see if the password field has changed. If the value in the password field is not the same we will test some other things. -Stephen Link to comment Share on other sites More sharing options...
goodboy88 Posted January 5, 2012 Author Share Posted January 5, 2012 What is phpadmin? How to know whether phpadmin is install? Link to comment Share on other sites More sharing options...
Guest Stephen Bromfield Posted January 5, 2012 Share Posted January 5, 2012 Sorry, I wrote the wrong name. It's called phpmyadmin. It's a tool to view a mysql database. If your web host does not provide that for you, I'm sure they have some other way to view your database. You can PM me for more help if you like. Link to comment Share on other sites More sharing options...
goodboy88 Posted January 5, 2012 Author Share Posted January 5, 2012 Hi Stephen, I had login to phpmyadmin with no luck didnt found it. There are _prs1, _prs2 and information schema, i had browse and search through didn't found it at all. Can't found the table called ps_employee Link to comment Share on other sites More sharing options...
goodboy88 Posted January 10, 2012 Author Share Posted January 10, 2012 Please help!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
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