RAINBOW1 Posted January 2, 2012 Share Posted January 2, 2012 HI, I have had a customer order but - the customer registration is not showing on the site, the order is only showing in the cart list, but her order has been completed and paid through paypal. Any suggestions please? Link to comment Share on other sites More sharing options...
RAINBOW1 Posted January 2, 2012 Author Share Posted January 2, 2012 Sorry I made a mistake, the customer is registered. Its just her order has not shown anywhere but in the shopping cart list. On stats it shows no orders placed for today either. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 2, 2012 Share Posted January 2, 2012 Hi RAINBOW, What version of PrestaShop are you using? And is this a new installation? -Mike Link to comment Share on other sites More sharing options...
RAINBOW1 Posted January 2, 2012 Author Share Posted January 2, 2012 Hi, The shop has been running for over a year, and I have never had this problem before. I think the version is 1.3.1.2. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 2, 2012 Share Posted January 2, 2012 Hi, The shop has been running for over a year, and I have never had this problem before. I think the version is 1.3.1.2. Thank you, I am going to look into this for you. -Mike 1 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 2, 2012 Share Posted January 2, 2012 Hi RAINBOW, Can you please look for and uncomment the following line in your modules/statsdata/statsdata.php file: $params['cookie']->id_guest = $guest->id; Please let me know if that resolves your issue. -Mike Link to comment Share on other sites More sharing options...
sn00zee Posted May 3, 2012 Share Posted May 3, 2012 Hi RAINBOW, Can you please look for and uncomment the following line in your modules/statsdata/statsdata.php file: $params['cookie']->id_guest = $guest->id; Please let me know if that resolves your issue. -Mike Hi Mike... I've got the same issue. The # of sales & # of orders did not show up in the STATS but the # of registration is showing correctly. I've uncomment the sentence as you instructed.. but its still not showing up. Could you help? I'm using PS1.3.6 Thanks Link to comment Share on other sites More sharing options...
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