Help With Shop

[nelliott10]

I have been busy for the last couple of days updating a client's website to the latest version of Prestashop (1.4.6.1) and when I take the shop out of catalog mode it displays a white screen which says

 

Welcome, Log in

• Cart: 0 product products
  

I am not using any modified templates just the custom ones which come with Prestashop. Is this a known issue?

 

Thanks for your help in advance.

[Mike Kranzler]

Hi nelliott,

Can you please enable your shop and post your URL or take a screenshot of the issue? Without any visuals, it's pretty hard to identify what may be causing you these issues.

 

-Mike

[nelliott10]

Mike,

 

I have now enabled the shop. http://www.urbandecaylincoln.co.uk/shop/

 

Thanks,

 

Nick

[Mike Kranzler]

Mike,

 

I have now enabled the shop. http://www.urbandeca...oln.co.uk/shop/

 

Thanks,

 

Nick

 

Hi Nick,

It's still not up on my end.

 

-Mike

[nelliott10]

I have now put my shop back online but it still isn't working.

 

www.urbandecaylincoln.co.uk/shop/

[bellini13]

you are getting some kind of error, edit the config/config.inc.php file, and change the following setting, make sure it is 'on' instead of 'off'. then view your site and tell us what you see.

@ini_set('display_errors', 'on');

[nelliott10]

I have enabled the script to show the errors and I get the following: -

 

Fatal error: Uncaught exception 'SmartyException' with message 'template property 'ps_currency' does not exist.' in /home/qchqsdju/public_html/sites/urbandecaylincoln.co.uk/shop/tools/smarty/sysplugins/smarty_internal_template.php:954 Stack trace: #0 /home/qchqsdju/public_html/sites/urbandecaylincoln.co.uk/shop/classes/Product.php(2024): Smarty_Internal_Template->__get('ps_currency') #1 /home/qchqsdju/public_html/sites/urbandecaylincoln.co.uk/shop/tools/smarty/compile/6d5be9cc8bd5d6f3f0ccc0fd822dbf065e0afa7f.file.blockuserinfo.tpl.php(62): ProductCore::convertPrice(Array, Object(Smarty_Internal_Template)) #2 /home/qchqsdju/public_html/sites/urbandecaylincoln.co.uk/shop/tools/smarty/sysplugins/smarty_internal_template.php(433): include('/home/qchqsdju/...') #3 /home/qchqsdju/public_html/sites/urbandecaylincoln.co.uk/shop/tools/smarty/sysplugins/smarty_internal_template.php(568): Smarty_Internal_Template->renderTemplate() #4 /home/qchqsdju/public_html/sites/urbandecaylincoln.co.uk/shop/tools/smarty/Smarty.class.php(337): Sm in/home/qchqsdju/public_html/sites/urbandecaylincoln.co.uk/shop/tools/smarty/sysplugins/smarty_internal_template.php on line 954

 

Thanks,

[bellini13]

appears the blockuserinfo module is having trouble with currency. In the Product class there is a function called convertPrice. That function expects that smarty has a variable ps_currency. For some reason your site does not have this variable.

You said you are using the latest version 1.4.6.1, however that is not the latest version, which is 1.4.6.2.

Perhaps there was a bug in that previous version, you might try using 1.4.6.2