wesjuhnl Posted December 30, 2011 Share Posted December 30, 2011 Hello, when customers buy a product on my website prestashop automatically adds a ipod to the order with a price and all some kind of ghost ipod wich appears whenever a customer buys something. They dont get charged for it they dont see it in there shopping cart i only see it in the backoffice and in the pdf. Even tho i dont have any ipods in my shop anymore. There where only some in the example webshop in the start. Link to comment Share on other sites More sharing options...
tomerg3 Posted December 30, 2011 Share Posted December 30, 2011 Did you have orders in the past on the shop that were deleted? If so (which I assume is the case), they were not properly deleted, and are still in the ps_order_detail table, with an order ID of the original order that was made, and is now also the order id of new orders. Link to comment Share on other sites More sharing options...
fixgear Posted November 20, 2013 Share Posted November 20, 2013 hi tomerg3. i did delete orders the way you have mentioned and am experiencing major issues with ghost items. is there any way to fix this issue and stop the ghost items from being added? thanks, jez... Link to comment Share on other sites More sharing options...
tomerg3 Posted November 21, 2013 Share Posted November 21, 2013 You must have not deleted them correctly if you're still experiencing the issue. Link to comment Share on other sites More sharing options...
fixgear Posted November 21, 2013 Share Posted November 21, 2013 hi tomerg3 and thanks. you misunderstood, i deleted them the wrong way via the BO, i had not deleted them in the database but i have now and i will be doing a test order to see if it fixed the issue. you see, i found the other thread where you explain how to delete in db after i posted the above. sorry for the confusion. jez... 1 Link to comment Share on other sites More sharing options...
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