Jump to content

Authentication error ... and empty cart


Recommended Posts

Hello everybody,

Sorry to re-post, but i've posting this in french sooner.

Well, i've updated my PS from 1.0.0.8 to 1.1.0.5 yesterday evening. But now I can't log on the shop anymoer (back office still works).
I have an error saying "01. authentication error".
On top of that, cart never fills in, even with anonymous use of PS ...

I've tried, as explained in update howtos, to change password, and to restore my Cookie_key, but nothing happens ...
Anyone has an idea ??

Thanks !

Link to comment
Share on other sites

  • 2 weeks later...

I have installed and reinstalled 1.1, I'm having same issues. I create a customer account which works until they log out. After that time the customer can't log back in due to authentication error you described. This is on any computer, so has to be in the code somewhere?

Link to comment
Share on other sites

  • 2 years later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...